Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dawn Winchester

Clover,SC

Summary

Experienced professional seeking a challenging position with opportunities for growth and advancement based on demonstrated performance, skills, and knowledge. Excels in dynamic environments where diverse skills and talents can be effectively utilized.

Overview

14
14
years of professional experience

Work History

Property Manager

Lotus Self Storage
08.2020 - Current
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.

Site Manager

Kodiak Mini Storage
03.2011 - 06.2016
  • Responsibilities included account management
  • Clearly explaining lease terms and agreement
  • Merchandise and long term agreement sales
  • Property and office upkeep, cleaning and maintenance
  • Attention to detail on property and needs of tenants
  • Increased occupancy to uphold a consistent rate of 85-100% in up to 546 available rental spaces
  • Maintained social media accounts and ran advertisements for multiple store locations
  • Impeccable customer service and retention.

Internet Sales Representative

Steve Moore Chevrolet
08.2010 - 03.2011
  • Transformed leads from internet and phone calls to an appointment
  • Built rapport with clients
  • Clearly identified customer's needs in a vehicle
  • Handled walk in customers as well
  • Thoroughly studied Chevrolet products/models as well as competitor brands
  • Demonstrated products/models for customers
  • Followed up and executed entire sales process worked up to finance department.

Education

Associate of Science - Paralegal Studies

York Technical College
Rock Hill, SC
06-2020

Skills

  • Quick at learning new skills
  • Willing and able to work independently or with a team
  • Excellent customer service skills
  • Great with problem solving and thinking outside the box
  • Successfully worked with a wide range of programs and account management systems/databases
  • Staff Management
  • Lease administration
  • Property Management
  • Database Management
  • Tenant relations

References

Anita Johnson, Kodiak Mini Storage, 704-747-6423

Timeline

Property Manager

Lotus Self Storage
08.2020 - Current

Site Manager

Kodiak Mini Storage
03.2011 - 06.2016

Internet Sales Representative

Steve Moore Chevrolet
08.2010 - 03.2011

Associate of Science - Paralegal Studies

York Technical College

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Dawn Winchester