Dawn Wineman
Summary
Dynamic, goal-oriented professional with over 15 years of business-to-business sales and marketing experience, and 1 year of teaching involvement. Excellent reputation as an energetic, results-oriented individual with demonstrated skills in prospecting, problem solving, preparing proposals, making presentations, conducting skillful negotiations, cultivating relationships, implementing programs, overseeing training, and delivering outstanding customer relationship management.
Overview
31
31
years of professional experience
Work History
Teacher
Milroy Elementary School
08.2023 - 05.2024
- Lead instruction for a class of 14 first-grade students, employing innovative and inclusive teaching strategies in order to serve various learning styles and abilities
- Crafted and executed well-structured, engaging lesson plans, embracing a multisensory approach to cater to visual, auditory, and kinesthetic learners
- Conducted ongoing individualized assessments to monitor student progress, ensuring all students reached their full potential
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment
- Grew ELA and Math scores significantly, achieving both individual student and overall classroom growth rates of 100 percent
Stay At Home Mom
Self-Employed
06.2008 - 08.2023
- Managed day-to-day operations of household and family responsibilities, including child care and housekeeping
- Organized and planned family events and activities, including overseeing special events for up to 75 guests, managing logistics and receiving positive feedback from guests
- Demonstrated strong organizational and time management skills while managing multiple projects
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Negotiated with multiple service providers, resulting in an annual savings of $1,867 in household expenses
- Kept track of the grocery inventory, making sure items moved on a FIFO basis, saving the household $3500+ a year in grocery shopping expenses
- Strengthened communication skills through regular interactions with others and by networking with community members
Vice President Sales Support
Nelnet
08.2002 - 06.2008
- Developed strategic sales and marketing plans, created implementation schedules, and provided leadership to approximately ninety-two marketing and sales personnel
- Handled all cash flow analyses and strategic pricing for entire sales team
- Prepared proposals, made presentations to ‘C' level executives, negotiated contracts, and managed client installs
- Oversaw and managed entire School as Lender (SAL) program, resulting in 13 new school clients being signed
- Increased SAL business from approximately $120 million to over $450 million annually
- Facilitated strategic pricing and sales strategy ensuring a Return on Investment (ROI) of 15%
- Negotiated, secured, and maintained key-mark accounts which generated $214 million annually in new volume
- Provided proposal development and project management support for entire national sales team, resulting in 72 contracts being closed ($530 million in sales revenue)
- Developed and implemented lender referral program, which netted more than $80 million annually
- Led cross-functional teams for the successful completion of major projects, resulting in an increased efficiency of 26% and 100% client satisfaction
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success
National Account Executive
USA GROUP/SALLIE MAE
08.1999 - 08.2002
- Managed five sales representative
- Completed and implemented sales and marketing plans
- Managed pricing database for entire sales team
- Acted as internal liaison between Operations, Finance and Legal staff
- Negotiated and secured major accounts, developed new markets, and facilitated customer retention
- Developed a sales strategy that directly increased customer base, resulting in a 21% increase in forward flow business
- Penetrated new markets; increased market share from 0% to 18.5% in 2 1/2 years
- Finalized negotiations involving thirty-five separate lender contracts representing $210 million in new business
- Renewed loan servicing clients maturing in 2000 at an increased overall ROI of 18% to USA Group Loan Services
- Exceeded individual assigned volume goal by 120% becoming USA Group's Top Lender Sales Executive for the third year in a row
Marketing Manager
USA GROUP
11.1997 - 08.1999
- Completed and implemented marketing plans and budget plans for Southwest assigned territory, oversaw new client set-ups, and provided operational project management and financial analysis insight
- Exceeded USA Group Loan Services individual volume goal of $157 million
- Surpassed USA Group SMS individual volume goal of $132.8 million
- Awarded USA Group's #1 Lender Executive in FY 1998 and 1999 for exceeding assigned goals by 122%-125%
- Obtained three alliance agreements with national lenders (Bank of America, American Express, and SunTrust) becoming some of USA Group's most profitable accounts with ROI of over 20%
- Negotiated fee-based structures at an average increased revenue stream of 18%
Sr. Marketing Representative
USA GROUP
10.1996 - 11.1997
- Secured new accounts, maintained and renewed existing clients in assigned territory, and served as a Servicing Contract liaison between clients and USA Group
- Secured four new Forward Purchase Agreements representing $88 million in new business for USA Group
- Turned seven existing negative ROI purchase agreements into a positive for USA Group, increasing ROI to 18% or higher for each individual account.
- Renewed all assigned client serving contracts, which represented $68 million in continuous business.
- Mentored junior team members in the areas of strategy development, project management, and client relationship building skills.
Marketing Representative
USA GROUP
10.1995 - 10.1996
- Established new clients, developed new markets, and assisted with the development of home-grown client database
- Led the entire staff by bringing in thirty-six new College Access Plan (CAP) accounts
- Developed new market for USA Group business, within 1-year increased market share by 20.6%
- Exceeded individual assigned volume goals by 115%
- Awarded USA Group's #1 Lender Marketing Representative for highest revenue attainment and volume growth
Associate Trainer
USA GROUP
07.1994 - 10.1995
- Assisted the unit trainer in the training of the Borrower Assistance staff by providing onboarding training, and monitoring trainee performance.
- Mentored employees during the probationary period by answering questions and offering improvement strategies
- Developed metrics-driven evaluation processes for measuring the impact of learning programs on business outcomes
- Reviewed, developed, and updated the unit training program including all procedures and training manuals which increased productivity by 37%, and improved quality assurance by 80%
- Monitored industry developments and adjusted curriculum as needed to ensure alignment with current best practices
Borrower Assistance Representative
USA GROUP
06.1993 - 07.1994
- Analyzed complex account statistical data
- Increased customer satisfaction by addressing and resolving complaints in a timely manner
- Enhanced company reputation by providing exceptional customer service and support
- Exceeded performance targets by 120% and maintained a quality assurance rating of 100% throughout unit tenure
Education
Bachelor of Science - Merchandising And Marketing
Ball State University
Muncie, INSkills
- Critical Thinking
- Sales Strategies
- Brand Promotion
- Account Management
- Strategic Marketing
- Marketing Analytics
- Customer Service-Oriented
- Strong Time Management
- Social Media Engagement
- Sales Support
- MS Office Suite
- Customer Relationship Management (CRM)
Accomplishments
- Received the 'Spirit of Nelnet' award for superior customer relationship management.
- Two-time recipient of the Nelnet 'Top Region of the Year' award.
- Awarded the Nelnet 'Superior Marketing and Support Performance' award.
- Honored with the 'N' award from Nelnet for distinguished sales volume growth attainment and support performance.
- Recipient of two out-of-cycle merit bonuses for superior project management support and operations improvement efficiencies.
- Awarded USA Group's #1 Lender Executive three years in a row.
- Received the USA Group 'Solution Selling Excellence' award.
- Recipient of the USA Group 'Top Trainer' award.
- Awarded the 'Service Excellent Program' award from USA Group for outstanding customer service.
- Received the 'Unit Top Performer' award from USA Group for obtaining a quality assurance rating of 100%.
Timeline
Teacher
Milroy Elementary School
08.2023 - 05.2024
Stay At Home Mom
Self-Employed
06.2008 - 08.2023
Vice President Sales Support
Nelnet
08.2002 - 06.2008
National Account Executive
USA GROUP/SALLIE MAE
08.1999 - 08.2002
Marketing Manager
USA GROUP
11.1997 - 08.1999
Sr. Marketing Representative
USA GROUP
10.1996 - 11.1997
Marketing Representative
USA GROUP
10.1995 - 10.1996
Associate Trainer
USA GROUP
07.1994 - 10.1995
Borrower Assistance Representative
USA GROUP
06.1993 - 07.1994
Bachelor of Science - Merchandising And Marketing
Ball State University
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