Dawn Wofford
Marysville,CA
Summary
Dynamic Administrative Scheduler with proven expertise in enhancing operational efficiency for Blossom Ridge Home Health & Hospice. Skilled in fast-paced multitasking and problem-solving, delivering exceptional customer service, and driving process improvements. Demonstrates excellent communication and a fast learning ability, ensuring seamless coordination and confidentiality.
Overview
7
7
years of professional experience
Work History
Administrative Scheduler
Blossom Ridge Home Health & Hospice
09.2019 - Current
- Provided exceptional customer service by promptly responding to phone inquiries and email correspondence.
- Coordinated daily and weekly schedules
- Schedule new referrals to the Start of Care clinicians
- Generated and analyzed daily reports
Administrative Scheduler
Sterling Home Health & Hospice
04.2017 - 09.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct departments.
- Resolved customer and patient problems and complaints.
- Maintained confidentiality of information regarding patients and company.
Education
High School Diploma -
Marysville High School
Marysville, CA06.1997
Skills
- Fast Learner
- Problem-solving abilities
- Multitasking
- Excellent Communication
Timeline
Administrative Scheduler
Blossom Ridge Home Health & Hospice
09.2019 - Current
Administrative Scheduler
Sterling Home Health & Hospice
04.2017 - 09.2019
High School Diploma -
Marysville High School
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