Dawn Wojick

• Proactive, detail-oriented self-starter with interest and willingness to learn new skills.
• Extensive administrative skills, strong communication and inter-personal skills to provide efficient techniques that will contribute and assist in maximizing the growth of the company. Travel arrangements Manage multiple schedules Coordinate and execute office events
• Proficient in Microsoft Office (Excel, PowerPoint, Access, Outlook) Manage communications; phone messaging, calendars, expense reports, mail review, document flow processing draft concise internal and external correspondence.
• Friendly and adaptable professional. Demonstrated abilities to resolve even the toughest challenges.

Certified Revenue Cycle Specialist - CRCS

• OHSU, Remote, Portland, OR, 03/2023, Present, Patient Account Representative I, Processes and documents transactions on insurance accounts in EPIC, Research denials and underpaid insurance balances, File reconsiderations and medical necessity appeals, Interacts with insurance companies and agencies in resolution of unpaid balances, Refunds, Adjustments per department policy
• CloudMed, Remote, 01/2022, 03/2023, Reimbursement Specialist, Oversee the monthly invoicing for multiple clients, Track payments and follow-up on outstanding accounts, Identify Client rebills and follow-up trends that may impact revenue, Generate client facing invoices (account level and summary), Complete quarterly historical invoicing projects, Attend and document Client HIS/EMR System Navigation Training, Monitor Client rebills performance via bi-weekly reconciliation and escalate timely delays/non-DRG payers/removals to the Associate managing the Client account, Manage client invoicing inquiries and work to resolve account discrepancies, Contribute to the development of invoicing methodologies and application tool enhancements, Develop summary guides on invoicing process for each Client, Contribute towards achievement of DRG-V and CC service line goals
• University Medical Group, Remote, Portland, OR, 12/2020, 6/2021, Patient Account Representative I, Processes and documents transactions on insurance accounts in EPIC, Research denials and underpaid insurance balances, File reconsiderations and medical necessity appeals, Interacts with insurance companies and agencies in resolution of unpaid balances, Refunds, Adjustments per department policy
• Columbia Memorial Hospital, Astoria, OR, 09/2018, 11/2020, Billing / Prior Authorizations, Billing Medicare and Medicare Advantage claims, Investigated and resolved problem accounts for Medicare and Medicare Advantage claims, Appeals for denied claims related to medical necessity and prior authorizations, Miscellaneous tasks as assigned by management, Prior authorizations for the CMH Cancer Center, and other departments as needed, Problem solving related to diagnosis related medical necessity prior authorizations, Liaison between CMH and insurance companies (including sub-contracted companies)
• Cedar Sinai Park (Aerotek – Contract position), Portland, OR, 01/2018, 6/2018, Medical Billing Specialist / Administrative Assistant, Enter resident payments, Enter resident charges, Submitting statements to Long Term Care companies for residents, Customer Service, Document proofing / writing for Administration, Miscellaneous tasks assigned by Management
• Center for Natural Medicine, Portland, OR, 07/2016, 1/2018, Lead Biller & Administrative Assistant, Billing all clinic charges, In office referrals, Investigate & resolve problem accounts, Credentialing, Patient Advocacy, Miscellaneous tasks assigned by Management
• Tuality Healthcare (Contract position), Hillsboro, OR, 03/2016, 7/2016, Billing Specialist – Patient Accounting, Billing of daily charges from the hospital, Investigate and resolve problem accounts with Insurance companies
• DePaul Treatment Centers (Contract position), Portland, OR, 11/2015, 2/2016, Administrative Assistant/Authorization Specialist, Authorization submissions for residential clients to insurance companies, Investigated and resolved problem accounts (billing), data entry, training, and filing
• Palo Alto Medical Foundation, Santa Cruz, CA, 10/2014, 6/2015, Administrative Assistant/Department Coordinator II – Cardiothoracic Surgery, Office point of contact for patients, Physician(s), care team(s), and Hospital, Greeted patients, patient registration, insurance coverage eligibility and benefit verification, procedure/surgery scheduling, Telephoned management, scheduled change implementation, fee ticket preparation, orientation/training for department new hire(s), Miscellaneous projects as assigned by Physician/Management