Dawn Wright
Retired
Summary
Dedicated professional with strong communication and organizational skills seeking a position that offers challenges utilizing interpersonal skills, time management and problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
Work History
Security Guard Supervisor
Heron Point
10.2016 - 02.2021
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Ensured compliance with safety regulations through regular inspections, assessments, and updates to company policies.
- Trained security workers on site-specified procedures.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Improved access control procedures by updating protocols and deploying modern technology solutions for identification verification.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Managed scheduling for security guard shifts, optimizing coverage while minimizing overtime costs.
- Assessed electronic security systems and reported malfunctions.
- Learned and adapted quickly to new technology and software applications.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Work Opportunity Supervisor
Kent County Department Of Social Services
11.1997 - 02.2020
- Monitored workflow to improve employee time management and increase productivity.
- Maintained database systems to track and analyze operational data.
- Conducted regular reviews of operations and identified areas for improvement.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted routine inspections to check quality and compliance with established specifications.
- Gathered, organized and input information into digital database.
Military Police Officer
Army National Gaurd
09.1996 - 02.2016
- Documented and organized security information accurately and efficiently.
- Supported command staff with detailed reports and data analysis, enabling informed decision-making regarding security operations.
- Worked effectively in fast-paced environments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Identified issues, analyzed information and provided solutions to problems.
- Learned and adapted quickly to new technology and software applications.
Personnel/Logistics Officer
U.S Army Recuriting Command
10.1985 - 06.1995
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Supervised logistics functions and operations.
- Provided support to commander and executive staff members.
- Conducted audits to improve office logistics practices and procedures.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved problems, improved operations and provided exceptional service.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Science - Pre-Law
Bowie State University
Bowie, MD 05.2001 -
Skills
Written Communication
undefinedTimeline
Security Guard Supervisor
Heron Point
10.2016 - 02.2021
Bachelor of Science - Pre-Law
Bowie State University
05.2001 -
Work Opportunity Supervisor
Kent County Department Of Social Services
11.1997 - 02.2020
Military Police Officer
Army National Gaurd
09.1996 - 02.2016
Personnel/Logistics Officer
U.S Army Recuriting Command
10.1985 - 06.1995
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