Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Dawn Wright

Molalla

Summary

I am a seasoned, well-versed in supporting marketing and customer service objectives, while also maintaining effective and efficient business operations. A decisive leader with superb organizational and multitasking skills, developed by over twenty-five years of experience in the industry. I am currently seeking a new professional challenge. Authorized to work in the US for any employer

Overview

31
31
years of professional experience
1
1
Certification

Work History

Office Manager

Bandana Electric
07.2020 - Current
  • Submit and reconcile reports, spreadsheets and billings
  • Provide general support to employees and customers
  • Provide information by answering questions, requests and customer inquiries
  • Addressed diverse banking requirements.
  • Prepare and monitor invoices
  • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs.
  • Handle sensitive information in a confidential manner

Branch Office Administrator

ISAT - Tomarco
11.2012 - 08.2019
  • Performed day-to-day activities related to financial planning, billing, and record keeping; along with General Ledger
  • Logistics distribution within the organization and with customers
  • AP/AR branch billing and invoicing (Ajera, Laser Fiche, Sage)
  • Executive assistant duties to the Regional Manager
  • Assisted project managers with billing and Kit processes
  • Assisted human resources with hiring and promotions, as well as other activities
  • Assisted with financial office administration

Sales Coordinator

Karcher North America
06.2006 - 01.2012
  • Liaison for the sales department, including all US30 brands, linking sales, manufacturing, and purchasing between Camas, WA, and Monterrey, MX

Office Manager

Safeway, Inc
01.2000 - 01.2006
  • Monitored and supervised procedures of clerks, and supported management staff to ensure accuracy of accounts and procedures
  • Monitored accountability system to achieve highest degree for sales success
  • Assigned staff to guarantee continuous stocking during peak hours; responsible to trend new clerks
  • Prepared daily schedules for staff to confirm maximum check stand coverage at all times
  • Performed all banking needs of daily store operations

Customer Service Manager/Northwest Cashier Trainer

Fred Meyers, Inc
01.1994 - 01.2000
  • Supervised over twenty-five customer service clerks and cashiers
  • Managed front-end operations; providing friendly and efficient transactions at check-out
  • Monitored procedures and supervised clerks and support staff in all departments
  • Confirmed accuracy of accounts and policies
  • Handled the routine management and functioning of the cash registers and supporting equipment
  • Trained, supported, motivated, and evaluated all new hires for the Portland region, with focus on quality customer service

Education

Associates Degree - Business

Clackamas Community College
01.1989

Skills

  • Sage
  • AR/AP
  • Customer Service
  • Order Processing
  • Construction
  • Microsoft Office
  • Google Suites

Certification

  • CBR- FBI background check November 2023 to November 2026 Criminal Background Registery And FBI fingerprint/background check.
  • CPR Certification March 2024 to March 2026 Infant CPR as well.

Additional Information

  • Skills & Abilities
  • AP/AR, banking, billing
  • MS Office Suite, MS Windows, Sage, Ajera, LaserFiche
  • General Ledger client, Customer Service, Planning
  • Trusted Key Holder
  • Invoicing, Logistics, Market Research, Problem Solving, Processes, Purchasing, Quality, Record Keeping, Sales, Sales Management
  • Extraordinary Communication Skills
  • Exceptional Time Management Capability

Timeline

Office Manager

Bandana Electric
07.2020 - Current

Branch Office Administrator

ISAT - Tomarco
11.2012 - 08.2019

Sales Coordinator

Karcher North America
06.2006 - 01.2012

Office Manager

Safeway, Inc
01.2000 - 01.2006

Customer Service Manager/Northwest Cashier Trainer

Fred Meyers, Inc
01.1994 - 01.2000

Associates Degree - Business

Clackamas Community College

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