Summary
Overview
Work History
Education
Skills
Additionalinformation - Otherskills
Groups
Personal Information
Timeline
Generic

Hillary Latimore

Valdosta,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Optical Technician

Wilson Eye Center
Valdosta, USA
04.2019 - Current
  • Ensured a high level of customer service by maintaining positive business and patient relationships, while building professional rapport with each patient.
  • Administered optical lens and frame sales, ensured accurate insurance billing, and computed all charges and credits.
  • Created and implemented a lens option declination form to ensure that the optical technician and patients are held accountable, while also bringing in more revenue.
  • Professionally communicated the needs of the patient with the optometrist as they pertain to patient concerns, prescription interpretations, and all other eye-related issues and concerns.
  • Managed optical lens and frame sales, assisted patients in selecting eyewear, collected eye measurements, and processed custom optical product orders.
  • Employed technical proficiency to troubleshoot lens repairs and adjustments.
  • Spearheaded the filing and the ins and outs of the insurance Eyefinity.
  • Educated patients on the proper wear and care of eyeglasses and contact lenses.
  • Gained familiarity with many different types of frames and methods for assisting patients in selecting frames based on both function and aesthetics.
  • Assisted and verified all safety eyewear orders according to OSHA and the companies' standards.
  • Verified and pulled insurance benefits for all patients.

Sales Associate

Old Navy
Valdosta, USA
10.2013 - 11.2019
  • Greeted customers, and responded to all inquiries about merchandise and sales.
  • Trained new employees on company policies, procedures, and current sales promotions.
  • Handled a high volume of point-of-sale purchases and merchandise returns.
  • Maintained accurate and attractive merchandise displays to ensure the strategic placement of products in order to maximize profits.
  • Ability to work well under pressure while delivering resolutions to customer dilemmas quickly and efficiently.
  • Tracked sales performance metrics to identify trends in the market place.
  • Collaborated with management teams to develop innovative marketing strategies.

Sales & Design Consultant

TURNER'S FINE FURNITURE
Valdosta, USA
07.2018 - 01.2019
  • Emphasized specific merchandise features that would stand out to customers, while showing the merchandise's limitations and capabilities.
  • Effectively and efficiently communicated with other employees and upper management to ensure complete care of customers, and resolve their dilemmas quickly.
  • Developed and presented customized interior design concepts to clients based on their individual style preferences.
  • Maintained accurate records of customer orders and payment transactions in the company database system.
  • Collaborated with other members of the design team including contractors, architects and vendors.

Contracted Writer

In the Game Sports Magazine
Valdosta, USA
05.2017 - 10.2018
  • Contributed news, editorials, features, and exposés on a wide variety of topics while consistently meeting hard deadlines.
  • Created original copy for websites, brochures, newsletters, promotional materials, and more.
  • Monitored current events for potential story ideas or topics relevant to company objectives.
  • Utilized keyword optimization techniques when crafting SEO-friendly content.
  • Edited manuscripts, press releases, and other documents to ensure accuracy and clarity.

Sales Associate

Victoria's Secret
Valdosta, USA
09.2017 - 03.2018
  • Greeted customers and provided friendly assistance while building customer relationships, resulting in an increase in customer satisfaction and sales.
  • Worked in high-intensity situations while also maintaining good customer flow.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Assist in the replenishment of merchandise.

Intern

Fusion Creative Marketing
Valdosta, USA
02.2017 - 04.2017
  • Well-versed in strategic branding, marketing, and advertising solutions to provide a competitive edge.
  • Assisted in creating promotional videos and marketing slogans for clients.
  • Systematically organized and arranged marketing files.
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Gathered data for market research projects and analyzed findings to make recommendations.

Summer Bridge Academy Peer Mentor

Valdosta State University
Valdosta, USA
06.2014 - 01.2015
  • Created learning activities, and aided in conflict resolution.
  • Mentored and guided 8 to 10 students in transitioning from high school to college.
  • Assisted the teacher with summer orientation, course registration, and daily classroom duties.
  • Facilitated group discussion sessions on topics such as study skills, college preparation and career exploration.

Education

BBA - Marketing

Valdosta State University
Valdosta, GA

Skills

  • Marketing
  • Writing
  • HIPAA
  • Digital Marketing
  • Medical office experience
  • Social Media Management
  • Microsoft Office
  • Insurance verification

Additionalinformation - Otherskills

  • Strong organizational & time management skills
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as a part of a team
  • Superior attention to detail with the ability to handle multiple tasks simultaneously, efficiently, and quickly
  • Responsible, dependable, cash handling expert, strong work ethic
  • Computer literate, Quick learner, Self starter
  • Knowledgeable of all Microsoft Offices
  • Excellent in oral and verbal communication
  • Prioritizing and time management skills

Groups

Alpha Kappa Alpha Sorority, Incorporated, 11/01/18, Present

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Optical Technician

Wilson Eye Center
04.2019 - Current

Sales & Design Consultant

TURNER'S FINE FURNITURE
07.2018 - 01.2019

Sales Associate

Victoria's Secret
09.2017 - 03.2018

Contracted Writer

In the Game Sports Magazine
05.2017 - 10.2018

Intern

Fusion Creative Marketing
02.2017 - 04.2017

Summer Bridge Academy Peer Mentor

Valdosta State University
06.2014 - 01.2015

Sales Associate

Old Navy
10.2013 - 11.2019

BBA - Marketing

Valdosta State University

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Hillary Latimore