Organized and coordinated conferences and monthly meetings.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Created expense reports, budgets and filing systems for management team.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Executive Assistant
PricewaterhouseCoopers
Baltimore, MD
10.1987 - 05.2018
Organized and coordinated conferences and monthly meetings.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Created expense reports, budgets and filing systems for management team.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Trained junior office staff in correct procedures and reporting requirements.
Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Answered high volume of phone calls and email inquiries.
Handled incoming and outgoing mail, email and faxes.
Volunteered to help with special projects of varying degrees of complexity.
Coordinated events and worked on ad hoc projects.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Upheld strict timetables by maintaining accurate, balanced calendars.
Managed and reviewed filing and office systems.
Loan Processor
The Bank Of Baltimore
Baltimore, MD
02.1983 - 02.1987
Collaborated with stakeholders to manage loan files and databases and prepare general correspondence.
Reviewed financial statements and contacted institutions and customers to clarify details.
Handled any conditions sent from underwriting departments.
Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
Set up and completed loan submission packages.
Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
Prepared documents for underwriting by verifying client income, credit reports and other information.
Processed loans within various departments to achieve timely, accurate and fair proceedings.
Compiled closing packages for drafting and presentation accuracy.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.