Dawn Zinn
Lake Hopatcong,NJ
Summary
Dynamic professional with extensive experience in office administration and customer service at CARTRIDGE ACTUATED DEVICES. Proven ability in data entry accuracy and inventory control, complemented by strong customer engagement strategies. Recognized for training new employees and enhancing operational efficiency while maintaining a safe work environment. HAZMAT certified and skilled in Microsoft Office Suite.
Overview
36
36
years of professional experience
Work History
Housekeeper
Fivestars
Mount Arlington, New Jersey
07.2023 - Current
- Reported maintenance issues to ensure prompt resolution.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Interacted pleasantly with clients and guests when performing daily duties.
- Responded to requests from guests regarding housekeeping needs.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Office Administrator
CARTRIDGE ACTUATED DEVICES
Byram, USA
08.2015 - 08.2022
- Verified 75 salaried and hourly employee timecards to prepare accurate weekly payroll.
- Trained over 30 new employees on administrative procedures, company policies and performance standards.
- Monitored and tracked performance of employees, identifying, and targeting areas in need of improvement and further training.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Bartender
Jefferson House Restaurant
Lake Hopatcong, New Jersey
05.1990 - 09.2017
- Collaborated with kitchen staff to ensure timely service.
- Managed inventory and ordered supplies as needed.
- Engaged with customers to enhance their dining experience.
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Balanced daily registers and generated sales reports for management.
Education
Diploma -
Hopatcong High School
Certificate - Microsoft Word, Excel, PowerPoint
NJ Workforce
NJCertificate - HAZMAT
State of NJ
NJCertification - ATF
State of NJ
NJSkills
- Office operations expertise
- Proficient in Microsoft Office Suite
- Data entry accuracy
- Customer engagement strategies
- Inventory control systems
- HAZMAT certified professional
- Approved for explosives work
Personal Information
Title: Office Administrator-Customer Service
Timeline
Housekeeper
Fivestars
07.2023 - Current
Office Administrator
CARTRIDGE ACTUATED DEVICES
08.2015 - 08.2022
Bartender
Jefferson House Restaurant
05.1990 - 09.2017
Diploma -
Hopatcong High School
Certificate - Microsoft Word, Excel, PowerPoint
NJ Workforce
Certificate - HAZMAT
State of NJ
Certification - ATF
State of NJ