Dawna Guldan
Newburgh
Summary
Detail-oriented plumbing professional with strong skills in installation, diagnostic troubleshooting, and safety compliance. Proven ability to collaborate effectively and supervise operations to ensure optimal performance and adherence to safety standards.
Overview
2
2
years of post-secondary education
12
12
years of professional experience
Work History
CCTV Sewer Camera Truck Operator
City of Newburgh Engineering Department
Newburgh
05.2024 - Current
- Operated sewer maintenance equipment for routine inspections and repairs.
- Collaborated with engineering team to assess sewer system conditions.
- Supervised regular cleaning and maintenance of sewer lines and manholes.
- Assisted in identifying blockages and implementing corrective actions.
- Communicated effectively with team members regarding project updates.
- Monitored equipment performance to ensure proper functioning during operations.
Assistant Maintenance Mechanic
City of Newburgh Water Department
Newburgh
08.2023 - 05.2024
- Inspected and repaired water distribution systems for optimal performance.
- Diagnosed equipment malfunctions and performed necessary repairs efficiently.
- Assisted in the installation of new water treatment equipment and infrastructure.
- Adhered to safety protocols while working in various operational environments.
- Repaired and replaced worn and defective parts.
- Operated forklifts, cranes and other heavy equipment as necessary in the completion of duties.
- Responded quickly to emergency maintenance requests in order to minimize downtime.
- Operated hand and power tools to complete repairs.
Service Plumber
Newburgh Plumbing
Newburgh
03.2019 - 05.2023
- Installed plumbing systems in residential and commercial properties efficiently.
- Diagnosed and repaired plumbing issues using diagnostic tools and techniques.
- Maintained compliance with local plumbing codes and safety regulations consistently.
- Educated clients on plumbing maintenance and preventive care options effectively.
- Oversaw inventory of plumbing tools and supplies to ensure availability for jobs of tools, parts, and supplies for efficient job performance.
- Installed, repaired, and replaced water heaters, faucets, toilets, pipes, and other fixtures.
- Responded to emergency service calls regarding plumbing issues.
- Inspected drainage systems for clogs or blockages.
- Maintained a clean work area throughout each job site visit.
- Adhered to safety protocols when working with hazardous materials such as natural gas.
Front End Manager
Two Way Brewing Company
Newburgh
09.2014 - 03.2019
- Supervised front-end operations to ensure efficient customer service delivery.
- Trained staff on product knowledge and customer engagement techniques.
- Cultivated strong customer relations and developed effective customer service standards.
- Scheduled staff shifts to optimize coverage during peak hours and events.
- Managed inventory levels and coordinated stock replenishment processes.
- Developed promotional displays to enhance product visibility and sales.
- Implemented best practices for maintaining cleanliness and organization in the space.
- Collaborated with marketing team on events to promote brand awareness.
- Managed cash flow of store, including cashier operations, bookkeeping, and security.
- Assisted in brewing process, including maintenance and monitoring of brew house equipment.
Education
Associate of Arts - Art Education
SUNY Orange
Middletown , Ny 08.2007 - 05.2009
Skills
- Plumbing installation
- Diagnostic troubleshooting
- Safety compliance
- Technical problem solving
- Effective supervision
- Team collaboration
- Detail orientation
- Time management
Timeline
CCTV Sewer Camera Truck Operator
City of Newburgh Engineering Department
05.2024 - Current
Assistant Maintenance Mechanic
City of Newburgh Water Department
08.2023 - 05.2024
Service Plumber
Newburgh Plumbing
03.2019 - 05.2023
Front End Manager
Two Way Brewing Company
09.2014 - 03.2019
Associate of Arts - Art Education
SUNY Orange
08.2007 - 05.2009