Dawna Maxwell
Raleigh,United States
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Duke Primary Care
Raleigh, NC
07.2020 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Tested and recorded blood glucose levels.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Medical Assistant
Wilmington Health Associates
Wilmington, NC
05.2015 - 07.2020
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Taught patients about medications, procedures and care plan instructions.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Medical Assistant
Burgaw Family Medical
Burgaw, NC
03.2015 - 05.2015
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
Nursing Assistant II
Wellcare Home Health
Wilmington, NC
08.2014 - 05.2015
- Employed mobility devices and hoyer equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.
- Identified and reported unsafe situations to RN to maintain adherence to safety protocols.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times
Nursing Assistant
Maxim Healthcare
Wilmington, NC
08.2002 - 04.2013
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Education
Associate of Science - Medical Assisting
Miller-Motte Technical College - Wilmington NC
Wilmington, NC03.2015
Certification - Nursing Assistance II
Brunswick Community College
Supply, NC10.2010
Certification - Certified Nursing Assistant
Cape Fear Community College
Wilmington, NC06.2002
Skills
- Diagnostic Testing
- Pharmacy Relations
- Blood and Tissue Collection
- Completing Insurance Forms
- Procedure Assistance
- Examination Preparation
- Coordinating Drug Refills
- Medication Administration
- Wound Care
- Critical Thinking
- Venipuncture Expertise
- Clear Communication
- Multi-line Telephone System Operation
- Mentoring proficiency
Timeline
Medical Assistant
Duke Primary Care
07.2020 - Current
Medical Assistant
Wilmington Health Associates
05.2015 - 07.2020
Medical Assistant
Burgaw Family Medical
03.2015 - 05.2015
Nursing Assistant II
Wellcare Home Health
08.2014 - 05.2015
Nursing Assistant
Maxim Healthcare
08.2002 - 04.2013
Associate of Science - Medical Assisting
Miller-Motte Technical College - Wilmington NC
Certification - Nursing Assistance II
Brunswick Community College
Certification - Certified Nursing Assistant
Cape Fear Community College
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