Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawna Miller

Idyllwild,CA

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Patient-focused CNA with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.

Overview

7
7
years of professional experience

Work History

Certified Nursing Assistant

KPC Medical Center
08.2022 - Current
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Checked patient vitals such as temperature, blood pressure, O2 saturation, respiration, and pain level.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Delivered high-quality care to patients in hospital facility.

Certified Nursing Assistant

Devonshire Care Centre
05.2022 - 08.2022
  • Facilitated personal hygiene management, feeding and ambulation.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Checked patient vitals such as temperature, blood pressure, O2 saturation, respiration, and pain level.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

Caregiver

Gene Price
06.2018 - 02.2020
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Hotel Front Desk Clerk

Quiet Creek Inn
01.2017 - 03.2019
  • Answered phone within 1 minute throughout shift, closely following strict guidelines for customer service and satisfaction.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Provided exceptional customer service through active listening and empathetic communication, resulting in increased guest satisfaction ratings.
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
  • Developed strong working relationships with colleagues, fostering teamwork and seamless service delivery across all departments.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Education

Certified Nursing Assistant -

LA Skills Academy
Redlands, CA
10.2021

High School Diploma -

Hemet Senior High School
Hemet, CA
06.1989

Skills

  • CNA Certification
  • Electronic Charting
  • Attention to Detail
  • Heavy Lifting
  • Certified in CPR/AED
  • Client Needs Assessment
  • Problem-Solving

Timeline

Certified Nursing Assistant

KPC Medical Center
08.2022 - Current

Certified Nursing Assistant

Devonshire Care Centre
05.2022 - 08.2022

Caregiver

Gene Price
06.2018 - 02.2020

Hotel Front Desk Clerk

Quiet Creek Inn
01.2017 - 03.2019

Certified Nursing Assistant -

LA Skills Academy

High School Diploma -

Hemet Senior High School

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Dawna Miller