Dawna Wyman
Summary
Dedicated and safety-oriented professional with a strong background in office administration and customer service. Seeking a challenging position to leverage my skills.
Overview
7
7
years of professional experience
Work History
Reservations Specialist
HotelPlanner
08.2024 - Current
- Assisted customers with booking reservations for hotels, flights, and other travel services.
- Provided cost estimates for various travel packages to meet customer needs.
- Responded promptly to customer inquiries via phone and email in a professional manner.
- Researched and resolved customer complaints related to bookings and cancellations.
Administrative Office Assistant
Excavation Plus
04.2019 - 08.2024
- Answered incoming telephone calls, directed callers to appropriate personnel and took messages as required.
- Verified accuracy of invoices before submitting payments to vendors.
- Compiled data into organized records for easy retrieval and reference purposes.
- Performed basic bookkeeping duties such as accounts payable and receivable entries and reconciliations.
Merchandiser
Costco
09.2020 - 01.2024
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Organized displays according to company standards and specifications.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Assisted customers with locating desired items within store locations.
Bank Teller II
First Interstate Bank
07.2017 - 04.2019
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Education
Diploma -
Emmett High School
12.2012
Skills
- Client Support
- Meticulous Attention
- Effective Troubleshooting Skills
- Inventory Management
- Strong Verbal Skills
- Creative Problem Solving
- Critical Decision-Making
- Efficient Data Management
- Strong Organizational Skills
- Experienced in AI Product Implementation
Timeline
Reservations Specialist
HotelPlanner
08.2024 - Current
Merchandiser
Costco
09.2020 - 01.2024
Administrative Office Assistant
Excavation Plus
04.2019 - 08.2024
Bank Teller II
First Interstate Bank
07.2017 - 04.2019
Diploma -
Emmett High School
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