Summary
Overview
Work History
Education
Skills
Timeline
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Dawna Wyman

Summary

Dedicated and safety-oriented professional with a strong background in office administration and customer service. Seeking a challenging position to leverage my skills.

Overview

7
7
years of professional experience

Work History

Reservations Specialist

HotelPlanner
08.2024 - Current
  • Assisted customers with booking reservations for hotels, flights, and other travel services.
  • Provided cost estimates for various travel packages to meet customer needs.
  • Responded promptly to customer inquiries via phone and email in a professional manner.
  • Researched and resolved customer complaints related to bookings and cancellations.

Administrative Office Assistant

Excavation Plus
04.2019 - 08.2024
  • Answered incoming telephone calls, directed callers to appropriate personnel and took messages as required.
  • Verified accuracy of invoices before submitting payments to vendors.
  • Compiled data into organized records for easy retrieval and reference purposes.
  • Performed basic bookkeeping duties such as accounts payable and receivable entries and reconciliations.

Merchandiser

Costco
09.2020 - 01.2024
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Organized displays according to company standards and specifications.
  • Created merchandising plans based on customer buying habits and trends in the industry.
  • Assisted customers with locating desired items within store locations.

Bank Teller II

First Interstate Bank
07.2017 - 04.2019
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.

Education

Diploma -

Emmett High School
12.2012

Skills

  • Client Support
  • Meticulous Attention
  • Effective Troubleshooting Skills
  • Inventory Management
  • Strong Verbal Skills
  • Creative Problem Solving
  • Critical Decision-Making
  • Efficient Data Management
  • Strong Organizational Skills
  • Experienced in AI Product Implementation

Timeline

Reservations Specialist

HotelPlanner
08.2024 - Current

Merchandiser

Costco
09.2020 - 01.2024

Administrative Office Assistant

Excavation Plus
04.2019 - 08.2024

Bank Teller II

First Interstate Bank
07.2017 - 04.2019

Diploma -

Emmett High School

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Dawna Wyman