Dawn (Aurora) Connor
Aurora,USA
Summary
Detail-oriented Assistant Manager with a proven record in leadership roles. Established clear guidelines and enforced consistent policies to enhance staff satisfaction and achieve objectives. Managed large volumes of inbound calls while maintaining strong customer relationships through effective active listening and multitasking.
Overview
5
5
years of professional experience
Work History
Assistant manager
Dominos
02.2025 - 05.2026
- Helped synchronize a well maintained team to do the to support goals during peak hours.
- Maintained operational cleanliness and organization, able to fill out osha required reports with efficiency.
- Prepared and assembled menu items according to quality standards, ensuring food safety compliance.
- Maintained positive customer relations in a fast-paced environment.
- Able to solve problems quickly and efficiently.
Sales Associate
Sally Beauty Supply
Littleton, USA
02.2023 - 06.2023
- Unloaded product onto floor and stocked shelves.
- Provided excellent customer service by helping find products and completing purchases as well as returns in the system
Barista
Starbucks
Denver, USA
06.2022 - 02.2023
- Used system to take and process customer orders in-store and drive thru.
- Completed customers food and drink orders in a timely manner while maintaining food standards
Fuel Clerk and Customer Service Associate
King Soopers
Parker, USA
08.2021 - 03.2022
- Processed multiple types of transactions at service desk.
- Completed customer purchases in checkout lanes as well as self checkouts.
- Completed purchases at fuel center.
- Maintained a clean, stocked and well run fuel station.
Education
High school or equivalent -
Rangeview High School
Aurora, COSkills
- Customer service and satisfaction
- Customer relationship management
- Merchandising
- Inventory management
- Transaction processing
- POS systems
- Credit card payment processing
- Refunds processing
- Money handling
- Time management
- Conflict resolution
- Building rapport
- Communication
- Attention to detail
- Call handling
- Microsoft word
Timeline
Assistant manager
Dominos
02.2025 - 05.2026
Sales Associate
Sally Beauty Supply
02.2023 - 06.2023
Barista
Starbucks
06.2022 - 02.2023
Fuel Clerk and Customer Service Associate
King Soopers
08.2021 - 03.2022
High school or equivalent -
Rangeview High School