Dawne Wilbanks
Orange Park,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Community Association Manager
Vesta Property Services
05.2023 - Current
- Covenant Enforcement Manager for 5800+ property POA
- Performed daily property inspections
- Prepared monthly packet for CEC Hearings
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Enforced compliance with community regulations and guidelines.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Communicated effectively with owners, residents, and on-site associates.
Property Manager
LeClair Group
11.2018 - 03.2023
- Collected monthly assessments, rental fees, deposits and payments.
- Drafted and monitored budgets for overall maintenance and operations.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Completed lease applications and verifications, notifying prospects of results.
- Handled resident complaints and expedited maintenance requests.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Oversaw or conducted HOA meetings (Budget, Annual or Special)
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Store Manager
The Salvation Army Family Store & Donation Center
11.2014 - 11.2018
- Hired, trained and mentored associates to teach daily tasks and procedures.
- Prepared weekly schedules to verify proper floor coverage
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Store Manager
Cash America
01.2005 - 09.2014
- Handled payments and deposits, including large amounts of cash securely for $750,000 annual revenue-producing business.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service.
- Recorded details of each loan or sale transaction, including model number, brand and customer contact information.
- Appraised items, including jewelry, firearms and electronics to determine product value and authenticity.
Education
High School Diploma -
Grove City High School
Grove City, OHSkills
- Fair Housing Mandates
- Budget Preparation
- Decision Making
- Skilled Multi-Tasker
- Multi-Family Property Management
- Board of Directors Support
- Complex Problem-Solving
- Community Restrictions Enforcement
Certification
- Licensed Community Association Manager - 2022
Timeline
Community Association Manager
Vesta Property Services
05.2023 - Current
Property Manager
LeClair Group
11.2018 - 03.2023
Store Manager
The Salvation Army Family Store & Donation Center
11.2014 - 11.2018
Store Manager
Cash America
01.2005 - 09.2014
High School Diploma -
Grove City High School
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