Dawnell Foster

• Improved patient satisfaction by streamlining communication between hospital departments and skilled nursing facility.
• Enhanced patient care coordination by collaborating with interdisciplinary teams to develop and implement individualized care plans from hospital discharge to skilled nursing admission.
• Reduced readmission rates by monitoring patients'' progress and providing timely follow-up support after discharge.
• Promoted a positive hospital experience for patients, addressing concerns, and providing necessary resources during their stay.
• Grew skilled nursing census from 20 patients to 75 patients meeting or exceeding all goals for census and referrals.

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• Promoted a positive skilled and nursing home experience for patients, addressing concerns, and providing necessary resources during their stay.
• Evaluated patients for admission and appropriateness for skilled nursing vs other levels of care.
• Improve facility reputation by providing success stories and customer service reviews to case managers and hospitalists.
• Promote a general community partner relationship between hospital and facility.

• Manage a territory of acute care accounts for 35 buildings.
• Enhanced care coordination by evaluating each patient and addressing any concerns by collaborating with healthcare providers, patients, and families to develop comprehensive care plans.
• Streamlined the referral process for smoother patient transitions into post-acute care settings through meticulous documentation and timely communication.
• Promoted positive patient outcomes by identifying potential barriers to recovery and addressing them proactively with the treatment team.

• Improved skilled nursing census from 8 patients to an average of 40 patients by addressing patient satisfaction and concerns with clinical team prior to admission and providing excellent communication with hospital staff and facility.
• Promoted creative and trending ideas in skilled nursing to enable facility to keep up with current trends in the market.
• Provide education and training to hospital staff, home health and hospice companies to help readmission.
• Influenced and encourage administrators and directors on trends to enable company to stay competitive in the market and build facility skilled census.