Dawnelle Delgado
Anaheim
Summary
Compassionate Mental Health Worker recognized for productivity and efficient task completion. Specialize in crisis intervention, patient advocacy, and resource linkage.Excel in empathetic listening, patience, and resilience, ensuring superior support and care for clients in diverse mental health settings.
Overview
7
7
years of professional experience
Work History
Mental Health worker III
HCA
Orange
01.2024 - Current
- Company Overview: Crisis Assessment Team, Orange
- Provide responsive services to adults and youth in a behavioral health crisis.
- Provide support to parents and clients to navigate the crisis such as accessing mental health services and community.
- Referrals and linkages to resources, and transportation support.
- Work closely with other providers of the mobile crisis response teams, including mental health specialists and behavioral health clinicians.
- Assist in de-escalating crisis situations.
- Crisis Assessment Team, Orange
Mental Health Specialist
HCA
Anaheim
01.2022 - 01.2024
- Company Overview: OUTPATIENT clinic, Anaheim
- Coordinating and linking participants to mental health, substance use and housing services with various community resources.
- Collecting data on intervention activities, participant demographics and outcome measures.
- Meeting with participants to assess needs, address barriers to accessing services, and create individualized service plans for participants.
- Provided telephone intake support.
- Assessed for 5150s and provided crisis stabilization support.
- Work cooperatively and effectively with a multidisciplinary team of professionals.
- OUTPATIENT clinic, Anaheim
Group Counselor I
SSA
Orange
01.2018 - 01.2022
- Company Overview: Orangewood Children and Family Services, Orange
- Direct and supervise the daily activities of abused and neglected children at OCFC; provide direct care for the physical well-being of young children.
- Assist with children's emotional adjustment within the temporary shelter care environment.
- Intervene with youth in a variety of crisis situations; learn and report on the developmental stages and progress of the children under their care.
- Create and manage youth care plans.
- Verbally de-escalate tense situations with children and adolescents; maintain peace between children and adolescents.
- Work cooperatively and effectively with a multidisciplinary team of professionals.
- Orangewood Children and Family Services, Orange
Education
Health And Wellness Coaching Certificate Program -
UCI
Orange, Ca05.2025
Highschool diploma -
Lorin Griset academy
santa ana, caCertified Medi-cal Peer Support Specialist -
Calmhsa
Skills
- Bilingual English, Spanish
- Proficient in Microsoft Office (Word, Excel, Outlook, Power Point)
- Decisive and direct
- Flexible in responding to changing assignments
- Punctual
- Responsible
- Dependable
- Crisis intervention
- Behavioral health support
- Mental health assessment
- Case management
- Resource coordination
- Team collaboration
- Effective communication
- Conflict resolution
- Expertise in crisis intervention techniques
- Professional demeanor
- Client support
- Trauma-informed care
- Patient advocacy
- Tracking client progress
- Skilled in intake interviewing
- Multicultural competence
- Building rapport
- Case documentation
- Motivational interviewing
- Safety and risk assessments
- Nonviolent crisis intervention (NVCI)
References
Available upon request
Personal Information
Title: Mental Health Worker
Timeline
Mental Health worker III
HCA
01.2024 - Current
Mental Health Specialist
HCA
01.2022 - 01.2024
Group Counselor I
SSA
01.2018 - 01.2022
Health And Wellness Coaching Certificate Program -
UCI
Highschool diploma -
Lorin Griset academy
Certified Medi-cal Peer Support Specialist -
Calmhsa