Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawng Te

Frederick,MD

Summary

Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

Overview

5
5
years of professional experience

Work History

Patient Coordinator

MYEYEDR
09.2022 - Current
  • Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.

Cashier/Waitress

PHO 88
08.2021 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Packer Associate

Ryder
06.2019 - 08.2020
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.

Education

Associate of Science - General Science

Howard Community College
Columbia, MD
06.2025

Skills

  • Healthcare Industry Knowledge
  • Insurance Verification
  • Multitasking ability

Timeline

Patient Coordinator

MYEYEDR
09.2022 - Current

Cashier/Waitress

PHO 88
08.2021 - 09.2022

Packer Associate

Ryder
06.2019 - 08.2020

Associate of Science - General Science

Howard Community College
Dawng Te