Dawn J. Benoy
Ellsworth,WI
Summary
Certified Ophthalmic Technician with strong background in ocular diagnostics, patient care, and clinical procedures. Competent in operating advanced medical equipment and conducting comprehensive eye exams. Focused on team collaboration and achieving results, ensuring adaptability in fast-paced environments. Known for precision, reliability, and effective communication skills.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Technician
River Falls Eye Surgery and Laser Center
- Performing preliminary exams for the Ophthalmologist and Optometrist
- Assisting with minor procedures
- Filing prior authorization claims
- Argos, OCT, and visual field testing
- Enhanced patient care by performing accurate and efficient diagnostic testing in ophthalmology procedures.
Certified Ophthalmic Technician/American Board Certified Optician
Mayo Clinic Health System
09.2012 - 03.2022
- Performing preliminary exams for the Ophthalmologists and Optometrist
- Cataract surgery testing, pre and post op
- Visual field testing
- Triaging patient needs and answering messages through the online portal
- Refractng
- Prioritized patient privacy and confidentiality, consistently following HIPAA regulations in all aspects of work.
Optometric Assistant
Ritzinger Optometric Clinic SC
07.2011 - 10.2012
- Customer service
- Insurance claim filing
- OCT and visual field testing
- HIPAA supervisor
- Account management/billing/collections filing
- Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
Receptionist/Scribe/Certified Ophthalmic Assistant
River Falls Eye Surgery and Laser Center
05.2011 - 09.2012
- Filing and preparing charts
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scribing for the Ophthalmologist
- Performing preliminary testing for the Ophthalmologist
- Confirmed appointments, communicated with clients, and updated client records.
Teacher’s Assistant
Red Cottage Montessori
03.2011 - 05.2011
- Prepare materials for students
- Assist students in activities and redirection
- Help teacher where needed
Certified Ophthalmic Assistant
St. Paul Eye Clinic, P. A.
06.2007 - 02.2011
- Performing preliminary exams for the Ophthalmologist
- Tonometry
- Administering drops for the Ophthalmologist
- Corneal topography
- Pachymetry
- Refracting
Optometric Assistant
Ritzinger Eye Clinic
05.2001 - 06.2007
- Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
- Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
- Educated patients on proper contact lens care, reducing the incidence of infections and complications.
- Aided in the selection of eyeglass frames that best suited each patient's face shape, style preferences, and prescription requirements.
- Managed billing processes efficiently, resolving any discrepancies promptly to maintain positive patient relationships.
Optometric Assistant
LensCrafters
05.1999 - 06.2001
- Customer service
- Taking retinal photos
- Stock/inventory maintenance
- Performing preliminary exams for the Optometrist
- Teaching contact lens classes
Activity Assistant/Care Assistant/Dietary Aide
The Lutheran Home
01.1998 - 05.1999
- Involve residents in group activities
- One on one patient care
- General housekeeping
- Preparing dinner trays
Education
High School -
Ellsworth High School
Ellsworth, WIBachelor of Arts - Psychology, Sociology
University of Wisconsin River Falls
River Falls, WISkills
- Refractive error correction
- Visual field testing
- Corneal topography
- HIPAA compliance
- Patient examinations
- Ophthalmic imaging
- Optical coherence tomography
- Medical history taking
- Pachymetry proficiency
- Obtaining medical histories
- Lensometry expertise
- Refractometry
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Certified Ophthalmic Technician (COT) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
- Certified Optician (CO) - American Board of Opticianry (ABO).
Languages
English
Native or Bilingual
Spanish
Elementary
American Sign Language
Elementary
German
Elementary
Timeline
Certified Ophthalmic Technician/American Board Certified Optician
Mayo Clinic Health System
09.2012 - 03.2022
Optometric Assistant
Ritzinger Optometric Clinic SC
07.2011 - 10.2012
Receptionist/Scribe/Certified Ophthalmic Assistant
River Falls Eye Surgery and Laser Center
05.2011 - 09.2012
Teacher’s Assistant
Red Cottage Montessori
03.2011 - 05.2011
Certified Ophthalmic Assistant
St. Paul Eye Clinic, P. A.
06.2007 - 02.2011
Optometric Assistant
Ritzinger Eye Clinic
05.2001 - 06.2007
Optometric Assistant
LensCrafters
05.1999 - 06.2001
Activity Assistant/Care Assistant/Dietary Aide
The Lutheran Home
01.1998 - 05.1999
Bachelor of Arts - Psychology, Sociology
University of Wisconsin River Falls
Certified Ophthalmic Technician
River Falls Eye Surgery and Laser Center
High School -
Ellsworth High School
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