Motivated professional with extensive experience in customer service, sales and administrative tasks. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
SpEd Paraprofessional
San Jacinto Unified School District
04.2023 - Current
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Offered student support through special accommodations, extra assistance, and assessments.
Interacted physically and verbally with students throughout each day.
Maintained positive attitude and affirmatively communicated with each student.
Monitored student classroom and outdoors activities to promote student safety.
Supported teacher in development of individual learning strategies.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
Centralized Registration Technician Intern
Hemet Unified
07.2022 - 09.2022
Register children for the 2022 school year
Answer multi phone line
Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems.
Supported team needs with research and problem-solving abilities.
Contributed to team environment by sitting in on meetings and brainstorming new ideas for issue resolution.
Backed up administrative departments in back file scanning and document management imports.
Paraeducator, Special Education
Para Educator at Elk Grove Unified School District l
11.2019 - 03.2020
Assist with changing & G-tube feedings
Reported on student progress, behavior, and social skills to parents.
Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Documented behaviors, implemented interventions and treatment results.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Collaborated with students with multiple degrees of special needs to accomplish various tasks.
Instructed students with physical and cognitive disabilities.
Substance Abuse Counselor
Strategies For Change/WellSpace
11.2017 - 08.2019
Provide direct rehabilitative services to persons who have substance use disorder
Completed and performed assessments of new clients to program
Conducted classes at high schools and middles schools.
Monitored client progress to make necessary adjustments for client success.
Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
Developed individual treatment goals based on history and diagnosis.
Led supportive group discussions and education sessions with alcohol and drug users and families.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Assistant Director
KinderCare Learning Center
09.2007 - 03.2013
Supervised staff of 20
Conducted daily tours of enrollment.
Data entry of accounting & payroll
Maintained ordering of supplies
Conducted hiring and dismissal of staff
Taught phonics, math, & science to prepare students for first grade
Organized field trips and fundraisers
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
Trained and mentored new employees on industry practices and business operations
Education
Some College (No Degree) - Child Development
Foothill College
Los Altos, CA
AA - AOD
Counseling/Mental Health
InterCoast College
Elk Grove, CA
3.2018
Skills
Skills Summary
Experienced in staff selection, staff
Training, maintaining overall team
Morale, and conducting evaluations
Maintained office supply inventory and
Managed the ordering process
Team player, motivated, multitasker
Quick learner, patient, professional
Provided support in accounting, payroll,
And data entry as well as conducting
Tours for potential students
IEP Goals
Behavioral Plan Management
Instructional Support
Additional Information
CPR Certified
Timeline
SpEd Paraprofessional
San Jacinto Unified School District
04.2023 - Current
Centralized Registration Technician Intern
Hemet Unified
07.2022 - 09.2022
Paraeducator, Special Education
Para Educator at Elk Grove Unified School District l