Dawn Shoopman-McDaniel
Caseyville,IL
Summary
Efficient Deputy Clerk of the Court known for high productivity and ability to complete tasks swiftly. Skilled in legal documentation management, court procedure adherence, and case file organization. Excel at communication, problem-solving, and time management, leveraging these soft skills to meet tight deadlines and support judicial processes effectively.
Overview
21
21
years of professional experience
Work History
Deputy Clerk of the Court
St. Clair County Courthouse
Belleville, IL
06.2024 - Current
- Provided administrative support to the court by maintaining records, preparing documents and filing paperwork.
- Organized court proceedings by scheduling hearings, trials and conferences.
- Coordinated with law enforcement agencies to ensure proper service of process was completed on defendants.
- Prepared case files for review by the judge prior to trial or hearing date.
- Maintained current knowledge of court rules and procedures regarding civil, criminal and traffic matters.
- Reviewed motions filed with the court to ensure compliance with local rules of procedure.
- Assisted judges in drafting opinions when requested.
- Developed written policies outlining departmental procedures for new employees.
- Responded promptly to emails sent by attorneys regarding upcoming cases or deadlines.
- Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
- Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
- Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
- Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
- Advised supervisors, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
- Coordinated the use of court facilities for special hearings and events.
- Assisted in the preparation of legal documents, including subpoenas and warrants.
- Coordinated with judges, attorneys, and law enforcement to schedule court sessions.
- Managed daily court dockets to ensure efficient case progression.
- Drafted and distributed court orders and decisions as directed by judges.
- Responded to inquiries from attorneys, law enforcement, and the public.
- Provided customer service to the public regarding court procedures and case status.
- Maintained confidentiality of sensitive information per legal requirements.
- Implemented electronic filing systems to improve document management.
- Conducted research to retrieve case information and historical legal records.
- Trained new staff on court procedures and document handling practices.
- Utilized court management software to track cases and generate reports.
- Processed legal filings and fees, ensuring compliance with court procedures.
Gaming License Revenue Audit Clerk
Fairmount Park Horse Racing dba FanDuel Sportsbook & Horse Racing
Collinsville, USA
03.2021 - 02.2022
- Audit all areas within our building, sportsbook, foods, programs, and our Cage/Mutuals
- 10- key calculator
- Racing Database State Database Illinois Gaming License
- Run all reports linked to our database
Customer Service Agent - Call Center
Customer Direct LLC
St. Louis, USA
02.2020 - 05.2020
- We are taking orders over the phone for various companies
- I am making changes in companies Database
- Dr
- Surveys with his or her patients
- Administrative Assistant
Administrative Assistant
The Salvation Army
St. Louis, USA
11.2016 - 10.2017
- Lotus Notes
- Admin to Director in daily data entry Excel
- Assist with setting up Mailings and conferences
- Help run the department when Director is absent Google Docs
- Work in Microsoft Excel and Microsoft Word
- Have knowledge of Google Docs Basic office systems
- Made check requests for Bills, other
- Planned Giving Reps from other fax, copy, printers Corps
- Data entry for other PG Reps
- Assist in planning events for the Planned Giving Department office system
- Able to multitask in different areas
Database Clerk
The Salvation Army
St. Louis, USA
09.2014 - 10.2017
- Process and manage Credit Cards in Pay Trace & First Data during the year and Tree of Lights
- Balance Credit Card reports from Pay Trace
- Handle Mail Appeals and online donations in a timely manner
- Obtain all necessary information when taking donations and enter the gifts into Pledgemaker
- Make Excel spreadsheets and Mail merges for the Finance department
- Able to do Letter merges in Word document
- Data Entry in pledge maker, entering donations, and changing information for the donor and Reps in the department
- Assist in areas within the Development Department
- Keep and maintain our Soup & Shelter program, adding and removing records
Desk Clerk
Super 8 Motel
Collinsville, USA
10.2012 - 09.2014
- Greet and welcome guests assign to rooms
- Provide guests with local information regarding restaurants, transportation and entertainment
- Handle check-ins and checkouts in a friendly manner
- Balance credit card and cash balance report
- Complete bucket check, room rate verification report, and housekeeping report
Assistant Manager/ Guest Services
Days Inn
O'Fallon, USA
09.2011 - 10.2012
- Greet and welcome guests assign to rooms
- Provide guests with local information regarding restaurants, transportation and entertainment
- Handle check-ins and checkouts in a friendly manner
- Obtain all necessary information when taking room reservations
- Balance credit card and cash balance report
- Complete bucket check, room rate verification report, and housekeeping report
- Assist Manager with supply orders and scheduling
Assistant Manager
Casey's General Store
Carlyle, USA
03.2008 - 07.2011
- Assume leadership of the store in the store manager's absence (ordering, scheduling, checking deliveries)
- Run cash register
- Operate kitchen equipment
- Keep store stocked and clean
- Assist customers as needed
- Worked in area stores when their Manager was not available
Certified Nurse Asst
Aviston Nursing and Rehab home
Aviston, USA
05.2004 - 09.2007
- Provided hands-on nursing care to residents; bathing, dressing, eating & oral care
- Record vital signs, weights, and height measurements
- Assisted the Nurses when needed
Education
GED -
Kaskaskia College
Centralia, IL05-1995
Skills
- Administrative Assistant
- Receptionist
- Microsoft Excel
- Word
- Google Docs
- Store Management Experience
- Assistant Manager Experience
- Guest Services
- Vital Signs
- Accounting
- Office manager experience
- 10 key calculator
- Data entry
- Document preparation
- Court procedures
- Filing systems
- Work prioritization
- Confidentiality
- Calendar management
- Docket preparation
- Court processes
- Docket management
- Legal documents
- Proficient in [software]
- Records request coordination
- Creative problem solving
- Courtroom procedures
- Court records research
- Court operations support
- Case file preparation
Timeline
Deputy Clerk of the Court
St. Clair County Courthouse
06.2024 - Current
Gaming License Revenue Audit Clerk
Fairmount Park Horse Racing dba FanDuel Sportsbook & Horse Racing
03.2021 - 02.2022
Customer Service Agent - Call Center
Customer Direct LLC
02.2020 - 05.2020
Administrative Assistant
The Salvation Army
11.2016 - 10.2017
Database Clerk
The Salvation Army
09.2014 - 10.2017
Desk Clerk
Super 8 Motel
10.2012 - 09.2014
Assistant Manager/ Guest Services
Days Inn
09.2011 - 10.2012
Assistant Manager
Casey's General Store
03.2008 - 07.2011
Certified Nurse Asst
Aviston Nursing and Rehab home
05.2004 - 09.2007
GED -
Kaskaskia College
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