Summary
Overview
Work History
Education
Skills
References
Timeline
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Dawn Marie Gough

Summary

Dedicated and compassionate Registered Nurse graduate with a progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

19
19
years of professional experience

Work History

Emergency Department LPN

Saint Clare's Hospital
07.2023 - Current
  • Preceptor for all oncoming new LPN's
  • Delegation of tasks to Emergency Room Technicians, Medic students, and secretaries
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
  • Explained useful coping methods to patients to relieve depression and anxiety
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities
  • Provided skilled, timely and level-headed emergency response to critically-ill patients
  • Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff
  • Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others
  • Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems
  • Monitored patient reactions after administering medications and IV therapies
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
  • Evaluated patient histories, complaints, and current symptoms
  • Managed patients recovering from medical or surgical procedures
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
  • Re-educated patients and answered questions about health condition, prognosis, and treatment
  • Administered medications and treatments as prescribed by physicians
  • Re-educated family members and caregivers on patient care instructions
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma
  • Answered codes quickly and orchestrated efficient, skilled medical care
  • Administered medications via oral, IV, and intramuscular injections and monitored responses
  • Advocated for and strived to protect health, safety, and rights of patient
  • Administered medication and treatments to patients to observe and record responses
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities

OBGYN-Licensed Practical Nurse

Atlantic Health
07.2021 - 07.2023
  • Managing care and education of OB and Non-OB patients
  • Delegating work to Certified Medical Assistants and Medical office assistants as needed
  • Responsible for schedules of three doctors within office and surgical patients, blocking schedules, rescheduling, and scheduling appointments for patients
  • Triage incoming phone calls and messages
  • Responsible for emergency situations with patients and decision making of care
  • Assisting with patient care for annual checkup and in office procedures; Colposcopy, Endometrial biopsy, IUD insertion/removal, vulvar biopsy and Nexplanon insertion
  • Scanning of confidential patient information
  • Training new nurses and staff
  • Running Clinical staff meetings for nurses and Certified nursing assistants
  • Responsible for monthly reports to physicians for high-risk OB patients
  • Scheduling surgeries
  • Refill prescriptions
  • Prior authorizations
  • Order labs and tests for patients
  • Administering Vaccines: Flu and Tdap
  • Administering Depo-Provera injections.

Occupational Health LPN-Per Diem

Atlantic Health
02.2021 - 07.2023
  • Certified FIT tester for N95 masks at Chilton Hospital for all staff
  • ·Flu Champion for Women's Health of Totowa, yearly training and responsible for vaccinations of physicians, staff in office and Flu Clinics

Lead Clinical Vaccinator Nurse -Per Diem

Atlantic Health Medical Group Pediatrics Florham Park, NJ

  • Responsible for diluting and drawing up Pfizer COVID-19 vaccines for pediatric patients
  • Management of staff at clinic and responsible for clinic workflow, vaccines, daily counts, inventory, and patient care
  • Responsible for administering Pfizer COVID-19 vaccines to pediatric patients

Clinical Vaccinator Nurse-Per Diem

Atlantic Health-Rockaway Mega Site Vaccine Clinic Rockaway, NJ

  • Administer Pfizer COVID-19 vaccines to adult and pediatric patients (approx. 10-12 patients per hour, 120 per day)
  • Diluting and drawing up Pfizer COVID-19 vaccines (approx. 60 – 80 doses per hour, 720-960 per day)
  • Verifying and accurately documenting patient information in Epic EMR System
  • Provide education on Pfizer COVID- 19 vaccines and side effects

Pediatric Licensed Practical Nurse

PediatriCare Associates
01.2020 - 08.2021
  • Administer vaccines to infants 2 months old to children/young adults up to 24 years old
  • Responsible for triaging high volume of patient calls
  • Dealing with highly confidential patient information
  • Work up patients for well care visits which consists of vital signs, height, weight, hearing and vision check and complete all documentation
  • Creating lab orders, performs urine dipsticks, swabbing for flu, strep and COVID-19
  • Administering medications and nebulizer treatments
  • Work up sick patients by obtaining background information, current symptoms, and vital signs
  • Care plans for patients with asthma, obesity, ADHD, autism, and depression
  • Scheduling patients for sick and well visits
  • Calling in prescriptions and all administrative duties requested by physicians
  • Responsible for chart prepping new patients.

Front Desk Associate-per Diem

Erickson Living – Cedar Crest
07.2017 - 01.2020
  • Greet and direct residents, visitors, staff and help with questions and/or concerns
  • Answer incoming calls and route to appropriate department
  • Alert security to any medical emergencies
  • Monitor reception area and provide direction for deliveries and packages
  • Update list of residents who leave and their return dates
  • Page on-call physicians

Remote Billing/Coding Representative

BioReference Laboratories, Inc.
02.2014 - 06.2017
  • Responsible for entering all additional testing ordered by physicians onto patient accessions
  • Responsible for deleting all testing that was cancelled by physicians from patient accessions
  • Verified patient insurance information and re-billed claim or sent corrected claim.

Laboratory Outreach Liaison- Part-time

Chilton Hospital
01.2010 - 02.2014
  • Responsible for registering, ordering, adding, and deleting all tests for Outreach
  • Responsible for resolving all Outreach problems with requisitions and/or ordering of specimens
  • Verified information including doctor's scripts, insurance, patient demographics, and ICD 9 codes
  • Knowledge of all major insurance companies
  • Responsible for monthly reports, i.e., Error reports, monthly counts, missing ICD 9 codes
  • Responsible for instituting many changes and processes for Outreach Program and helped streamline workflow
  • Responsible for running all reports, cancelled tests and manual charges
  • Training co-workers in Outreach

Emergency Room Technician and Business Partner-Per Diem

Chilton Hospital
01.2008 - 02.2014
  • EKG's, Phlebotomy, CPR, and Patient Care
  • Able to multitask in high stressed and fast paced environment
  • Assisting with suturing, casts, sedation, prepping for OR and other procedures
  • Registering all outpatient and in inpatient for Emergency room
  • Verifying all insurance
  • Answering phone, faxing, and assisting doctors with any clerical needs
  • Adding and deleting tests in system for doctors
  • Scanning and securing all personal and confidential documents.

Labor and Delivery Scrub Technician/PCT-Per Diem

Chilton Hospital
06.2008 - 01.2009
  • Patient care for new mothers and newborns
  • Phlebotomy on babies and mothers
  • Prepared OR and Delivery room for physicians
  • Scrubbed in and assisted physicians with all caesarean deliveries
  • Assisted physicians with vaginal deliveries
  • Assisted with emergency caesarean and vaginal deliveries
  • Educated new mothers on breastfeeding and newborn care

Patient Care Technician -IMCU, ICU, CICU, Pediatrics- Per Diem

Chilton Hospital
06.2005 - 01.2008
  • Assisted patients with activities of daily living
  • Obtaining and recording vital signs
  • Assisted patients with mobility, ambulation, transfers, discharges, and ROM activities
  • Performed postmortem care, recording intale and output, EKG's, phlebotomy, and blood glucose testing
  • Observing and reporting changes of patient status to RN
  • Documentation of all duties performed
  • Maintained phlebotomy equipment and inventory.

Education

Advanced Placement RN Nursing Program - Nursing

County College of Morris
Randolph, NJ
12.2024

Licensed Practical Nurse - undefined

Passaic County Technical Institute
Wayne, NJ
08.2019

Skills

  • EPIC
  • Microsoft Windows
  • MS Excel
  • MS Word
  • MS PowerPoint
  • MS Outlook
  • Lotus Notes
  • Passport Insurance verifier
  • Info X Medicare verifier
  • BLS Certified
  • Peripheral Intravenous Therapy Skills Course completed 5/13/2023 at County College of Morris and certified at Saint Clare's Hospital
  • Phlebotomy certified through Atlantic Health
  • EKG Certified through Atlantic Health

References

Available Upon Request

Timeline

Emergency Department LPN

Saint Clare's Hospital
07.2023 - Current

OBGYN-Licensed Practical Nurse

Atlantic Health
07.2021 - 07.2023

Occupational Health LPN-Per Diem

Atlantic Health
02.2021 - 07.2023

Pediatric Licensed Practical Nurse

PediatriCare Associates
01.2020 - 08.2021

Front Desk Associate-per Diem

Erickson Living – Cedar Crest
07.2017 - 01.2020

Remote Billing/Coding Representative

BioReference Laboratories, Inc.
02.2014 - 06.2017

Laboratory Outreach Liaison- Part-time

Chilton Hospital
01.2010 - 02.2014

Labor and Delivery Scrub Technician/PCT-Per Diem

Chilton Hospital
06.2008 - 01.2009

Emergency Room Technician and Business Partner-Per Diem

Chilton Hospital
01.2008 - 02.2014

Patient Care Technician -IMCU, ICU, CICU, Pediatrics- Per Diem

Chilton Hospital
06.2005 - 01.2008

Advanced Placement RN Nursing Program - Nursing

County College of Morris

Licensed Practical Nurse - undefined

Passaic County Technical Institute
Dawn Marie Gough