Dawn Marie Hauser
Hamburg
Summary
Demonstrates the ability to complete tasks accurately despite interruptions and competing demands.
Self-motivated and dependable while achieving high performance with minimal supervision.
Overview
9
9
years of professional experience
Work History
Plant Cleaner
Moog Inc.
03.2020 - Current
- Improve overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Enhance workplace cleanliness by performing thorough daily cleaning tasks, including vacuuming, mopping, and dusting.
- Reduced cross-contamination risks through adherence to strict sanitation guidelines.
- Clean and sanitize bathrooms, kitchens and other similar areas according to established protocols.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Clean and polish glass doors, mirrors and other surfaces to maintain professional appearance.
Customer Service Representative
Urban Valet Dry Cleaners
08.2019 - 02.2020
- Greeted customers to facilitate services and needs and accurately input orders into electronic system.
- Closely inspected clothes, rugs and other items for spots or damage before cleaning and tagged with barcodes.
- Transport soiled laundry for pickups to be pre-treated and cleaned.
- Loaded and organized customers items on racks for pickups.
- Processed customer payments quickly with the use of credit/debit cards and return exact change and receipts.
Mail Carrier
United States Postal Service, USPS
11.2014 - 07.2019
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Education
Medical Assistant
Adult Education Learning Center
Buffalo, NYSkills
- Detailed-oriented
- Observant
- High level of integrity
- Customer service
Timeline
Plant Cleaner
Moog Inc.
03.2020 - Current
Customer Service Representative
Urban Valet Dry Cleaners
08.2019 - 02.2020
Mail Carrier
United States Postal Service, USPS
11.2014 - 07.2019
Medical Assistant
Adult Education Learning Center