Dawn Michelle Garza
Galveston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Chiropractic Assistant
Dr. Timothy Hughes
Texas City, TX
09.2021 - Current
- Monitored appointment schedules throughout the day to ensure proper flow of operations.
- Explained post-treatment instructions to patients, providing printed materials if needed.
- Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
- Checked out patients at end of visit, collecting any remaining balances due from them.
- Instructed patients on how to use therapeutic exercises and stretches properly at home to speed recovery time.
- Greeted patients, verified insurance and collected co-payments.
- Scheduled appointments for patients both in person and over the phone.
- Ensured cleanliness of equipment used during treatments.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
COVID-19 Tester
Rapid Reliable Testing
Galveston, TX
08.2021 - 05.2022
- Ensured proper handling and disposal of potentially contaminated materials in accordance with health regulations.
- Collected swab samples from patients for laboratory analysis of COVID-19 status.
- Participated in training sessions focused on proper techniques for performing PCR tests safely and efficiently.
- Performed COVID-19 testing on individuals who met the criteria for testing according to CDC guidelines.
- Adhered to HIPAA regulations when handling confidential patient information.
- Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
- Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
Home Health Care Assistant
Dr. Mickle
Midland, TX
01.2013 - 07.2020
- Administered prescribed medications under direction from physician.
- Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
- Maintained records of patient care, progress or problems to report and discuss observations.
- Planned, prepared or served meals to patients according to prescribed diets.
- Provided entertainment and companionship through conversation, reading, and board games.
- Accompanied clients to doctors' offices or on other trips outside home.
- Documented patient status and reported changes in care needs.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Education
Dental Assisting License - Dental Assistant
Odessa Dental Assisting School
Odessa, TX02-2020
Phlebotomy Technician - Phlebotomy Technician
Phlebotomy Technician
Midland, TX03-2017
Medical Assistant
Texas School of Business
Houston, TX01-1990
GED -
GED
Houston, TX05-1989
Skills
- Patient scheduling
- Treatment preparation
- Equipment maintenance
- Communication skills
- Confidentiality adherence
- Healthcare
- Patient care
- First aid and CPR certification
- Electric muscle stimulation
- Chiropractic therapy
- Time management
- Excellent customer service
- Team collaboration
- Attention to detail
Timeline
Chiropractic Assistant
Dr. Timothy Hughes
09.2021 - Current
COVID-19 Tester
Rapid Reliable Testing
08.2021 - 05.2022
Home Health Care Assistant
Dr. Mickle
01.2013 - 07.2020
Dental Assisting License - Dental Assistant
Odessa Dental Assisting School
Phlebotomy Technician - Phlebotomy Technician
Phlebotomy Technician
Medical Assistant
Texas School of Business
GED -
GED
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