DAWN M J MILLER
CALEDONIA,WI
Summary
Friendly, professional, self-motivated individual with over 22 years dedicated to working with the State of Wisconsin. Straightforward, hard-working, customer service orientated team player with quick decision-making skills and the ability to work well under pressure, all while maintaining confidentiality. Organized and dependable individual, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
PAYROLL & BENEFITS SPECIALIST-ADVANCED
DHS-Southern Wisconsin Center
10.2015 - Current
- Preparation and processing of payroll in accordance with policies, rules and procedures of personnel rules, compensation plans, and departmental policies
- Process payroll functions in the STAR system
- Preparation, maintenance and coordination of various personnel and payroll records and reports on employee benefits
- Coordination of additional payroll and benefits unit activities
- Gather and compile data as needed to assist the Human Resources Director with payroll or benefits related projects
- Obtain data and complete Unemployment Insurance forms
- Compose and type letters and forms related to payroll and benefits
- Coordination of Worker's Compensation and 230.36 benefits
- Enter claims, develop and maintain confidential files and related forms
- Counsel employees and supervisor on Worker's Compensation policy and procedure
- Maintain strict confidentiality in gathering and processing claim information
- Train additional payroll and benefits staff
- Perform required duties of other Human Resources staff in their absence.
PAYROLL & BENEFITS SPECIALIST-ADVANCED
DOC- Milwaukee Secure Detention Facility
10.2011 - 10.2015
- Preparation and processing of payroll in accordance with policies, rules and procedures of personnel rules, compensation plans, and departmental policies
- Process payroll functions in the STAR system
- Preparation, maintenance and coordination of various personnel and payroll records and reports on employee benefits
- Coordination of additional payroll and benefits unit activities
- Gather and compile data as needed to assist the Human Resources Director with payroll or benefits related projects
- Obtain data and complete Unemployment Insurance forms
- Compose and type letters and forms related to payroll and benefits
- Coordination of Worker's Compensation and 230.36 benefits
- Enter claims, develop and maintain confidential files and related forms
- Counsel employees and supervisor on Worker's Compensation policy and procedure
- Maintain strict confidentiality in gathering and processing claim information
- Train additional payroll and benefits staff
- Perform required duties of other Human Resources staff in their absence.
OFFICE OPERATIONS ASSOCIATE, SECURITY DEPT
DOC- Milwaukee Secure Detention Facility
05.2010 - 10.2011
- Provided program support services for the Security Director, Institution Security Supervisors and inmate disciplinary process
- Processed all major and minor inmate conduct reports
- Maintained various tracking systems to ensure accurate and timely processing of conduct reports; to ensure all hearings are completed within the time limits
- Scheduled staff advocate duties for conduct report hearings in accordance with overtime concerns
- Prepared full-due process and waiver conduct report packets
- Maintained inmate Temporary Lockup forms
- Maintained tracking systems for inmates in Segregation, Program Adjustment, Observation and Temporary Lockup
- Completed offender criminal background checks
- Notified staff witnesses of scheduled hearing date and time
- Performed other duties including filing, ordering forms, completing volunteer background checks.
OFFICE OPERATIONS ASSOCIATE, LEDGER KEEPER
DOC-DIVISION OF COMMUNITY CORRECTIONS
12.2000 - 05.2010
- Performed ledger keeping responsibilities for generic and specialty units
- Provided program support to the work unit, including typing; determining offender case history; monitoring reception area; notifying agents of offenders' arrival; canceling active warrants; running warrant checks
- Generated weekly and monthly reports for auditing purposes
- Determined agents' workload points and weekly overtime
- Established supervision fees and recorded fees paid for all active offenders
- Assigned new cases in the absence of the Corrections Field Supervisor.
Skills
- Strong interpersonal & communication skills
- Meticulous attention to detail
- Excellent organization skills
- Problem solving
- Confidential recordkeeping
- Ensure compliance with department policy & procedure
- Proficient in Microsoft Office Suite
- Interpersonal Communication
- Records Maintenance
- Attention to Detail
- Documentation and Reporting
- Verbal and Written Communication
Timeline
PAYROLL & BENEFITS SPECIALIST-ADVANCED
DHS-Southern Wisconsin Center
10.2015 - Current
PAYROLL & BENEFITS SPECIALIST-ADVANCED
DOC- Milwaukee Secure Detention Facility
10.2011 - 10.2015
OFFICE OPERATIONS ASSOCIATE, SECURITY DEPT
DOC- Milwaukee Secure Detention Facility
05.2010 - 10.2011
OFFICE OPERATIONS ASSOCIATE, LEDGER KEEPER
DOC-DIVISION OF COMMUNITY CORRECTIONS
12.2000 - 05.2010