Hi, I’m
Dawn Woehl
San Angelo,TX
Summary
I am a motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. I am currently completing my BS in Psychology at Angelo State University and I would like to find a part-time position while doing so.
Overview
20
years of professional experience
1
Certification
Work History
Woehl Drilling #2San Angelo, TX
Office Manager
03.2016 - Current
Job overview
- Duties include, but not limited to, coordinating and maintaining drilling jobs and well reports, including completing state mandated drilling reports
- Sustain office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Manage office inventory and place new supply orders.
- Order supplies and equipment to maintain adequate inventory levels
- Coordinate and maintain financial paperwork between business and personal accountant; ordering and maintaining office supplies
Discovery Natural ResourcesBarnhart, TX
Receptionist
03.2014 - 07.2018
Job overview
- Duties included, but not limited to, entered and maintained monthly and daily production reports
- Entered and maintained daily jet pump reports
- Coordinated, designed, and distributed monthly newsletter
- Verified visitors' identification cards before allowing access to the building
- Greeted visitors and provided them with assistance
- Coordinated company events with venues and advised staff of pertinent details
- Monitored reception area to provide consistently safe, hazard-free environment for customer
- Answered and directed incoming calls using multi-line telephone system
- Updated daily log book with information about visitors entering the premises
- Investigated and analyzed client complaints to identify and resolve issues
- Organized conference room reservations for meetings or events
- Maintained day to day entries and operations of vendors coming into the office, and coordinating meetings with vendors when necessary
- Manage/maintain/coordinate monthly bulletin boards
- Coordinated meetings for management/co-workers
- Assisted other departments with projects as needed
- Ordered and maintained office supplies
- Assisted in keeping track of assignment of spare company vehicles
- Managed and kept track of outbound and inbound packages/mail
- Covered for the office manager, and maintained and completed her duties when she was off or unavailable, and when she retired, until I left my position
City of San Angelo Recreations Department (Nature Center)San Angelo, TX
Front Office Supervisor
02.2013 - 10.2013
Job overview
- Duties included coordinating, overseeing and staying within budget, all purchases
- Managed/maintained the property websites
- Ordered office supplies/signage
- Coordinated all volunteers, their daily duties paperwork and training information
- Managed day to day operations of the office, with minimal to no supervision, as there is no onsite management, to include but not limited to daily purchases, monthly reports, cash drawer, customer greeting, memberships, and party/tour/event booking and coordinating
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety
- Assisted the animal care taker with her duties, and maintained and completed such duties when she was off
The Landings at Goodfellow/Pinnacle (Military Housing)San Angelo, TX
Resident Relations Coordinator
10.2007 - 10.2010
Job overview
- Duties included coordinating, overseeing and staying within budget all resident functions, with a minimum of 4 functions per month
- Coordinated communities part in National Night OUT, and worked closely with local law enforcement;
- Managed/maintained the property websites, which included a separate email account for those web pages;
- Created the monthly newsletter;
- Handled any resident complaints;
- Received, processed and deposited all resident rent payment;
- Maintained a weekly delinquency report and contacted any resident that was late/delinquent;
- Ordered and maintained budget for office supplies/signage;
- Created and maintained a good working relationship between Pinnacle and our government/military partners;
- Created and maintained monthly marketing reports;
- Quality assurance and compliance check for all resident files and reports;
- Completed move-in/move-out inspections;
- Oversaw duties of Waitlist Manager/Resident relations;
- Managed payroll reports;
- Coordinated all new hire paperwork and training information;
- Managed day to day operations of the office;
- HR/IT for local office;
- Attended and managed Pinnacle’s part in bi-weekly meetings for incoming service members for housing purposes;
- Assisting Community Director with interviewing/hiring new employees.
- 3 years of Continued Online Education for Property Management/Fair Housing via Gracehill and PACE
VerizonSan Angelo, TX
Directory Assistance Operator/Trainer
09.2005 - 10.2007
Job overview
- Answered all incoming calls for directory assistance, to include but not limited to, customer service
- Assisted with online training for new reps.
- Helped customers navigate automated telephone systems when needed.
Standard TimesSan Angelo, TX
Layout Manager/Data Order Entry
05.2005 - 09.2005
Job overview
- Keyed in all information submitted by sales reps in a timely and accurate manner, and quality assurance for pre-press layouts
- Maintained accurate counts for all information submitted by reps
- Information is used for both accounting and layout purposes so accuracy is of the up most importance.
Riverside HCCSan Angelo, TX
Health Information Coordinator/Central Supply Manager
02.2004 - 08.2004
Job overview
- Maximized accuracy and completeness of medical records through in-depth audits and patient information reviews in accordance with state and HIPAA regulations.
- Ordered, budgeted, maintained and distributed all medical supplies needed for facility.
Education
ASU
Bachelor of Science in Psychology
12-2025
Howard College
Associate of Science/Pre-Med
05-2013
Lakeview High School
General Studies
05-1991
Skills
- Team Supervision
- Data Entry
- Administrative Support
- Employee Supervision
- Customer Service
- Compliance Monitoring
- Inventory Control
- Policy Development
- Office Management
- Staff Management
- Supply Management
- Event Coordination
- Performance Improvement
- Customer Relations
- Organizational Skills
- Office Administration
- Relationship Building
- Human Resources
- Regulatory Compliance
- Scheduling and Calendar Management
Certification
- Certified Optician (Sears Optical) 1993 - 1995
- Crisis Intervention Unit (Tom Green County Sheriff’s Office) 1999 - 2001
- Food Pantry Minister (The River Church) 2010 - 2014
- Ordained Minister (Non-Denominational) 2022 - Present
Accomplishments
- Employee of The Year (1995) - ITS, Inc. (Private Airport Security prior to 9/11)
Affiliations
- I am an avid supporter of the local animal rescues, and a long time foster. We currently have six dogs, all of which are rescues. We also have several other animals on our farm (cows, goats, chickens, geese, ducks), and while we maintain them as a family, I am the one that maintains all of the records for them (sales, shots, births, etc.).
Educational Honors
- Phi Theta Kappa
- National Society for Leadership and Success
- Carr Scholarship
- Deans List (when I was full-time)
References
References available upon request.
Timeline
Office Manager
Woehl Drilling #2
03.2016 - Current
Receptionist
Discovery Natural Resources
03.2014 - 07.2018
Front Office Supervisor
City of San Angelo Recreations Department (Nature Center)
02.2013 - 10.2013
Resident Relations Coordinator
The Landings at Goodfellow/Pinnacle (Military Housing)
10.2007 - 10.2010
Directory Assistance Operator/Trainer
Verizon
09.2005 - 10.2007
Layout Manager/Data Order Entry
Standard Times
05.2005 - 09.2005
Health Information Coordinator/Central Supply Manager
Riverside HCC
02.2004 - 08.2004
ASU
Bachelor of Science in Psychology
Howard College
Associate of Science/Pre-Med
Lakeview High School
General Studies
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