Dawnte Hogans

• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
• Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
• Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
• Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
• Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.

• Completed high volume of inbound and outbound calls within deadlines.

• Navigated multiple computer applications while conversing with customers.

• Resolved customer concerns, following internal database prompts and company scripts.