Manage payroll activities for 350+ employees in fast-paced environment and consistently complete payroll runs without delays. High-level technical skills and attention to detail leading to optimum outcomes.
Overview
36
36
years of professional experience
Work History
Paymaster
Intercontinental Hotel Magnificent Mile
04.2007 - Current
Ensure timely and accurate payment processing by meticulously reviewing payroll documents and data entry.
Maintain employee trust and confidentiality by safeguarding sensitive payroll information and adhering to privacy regulations.
Handle complex payroll issues promptly, resolving disputes and answering employee questions to maintain a positive work environment.
Assist management by generating detailed reports on various payroll metrics.
Reduce payroll discrepancies by implementing thorough verification procedures and cross-checking processes.
Cross check employee information in payroll system processed by human resources to ensure accurate salary information.
Respond to employee inquiries to provide assistance with payroll-related questions..
Verify new hire and terminations to facilitate smooth operations.
Complete payroll accurately and timely to meet employee expectations.
Verify and process retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
Process timecards and payroll data for 350+ employees.
Implement payroll procedures to streamline workflow.
Perform other duties, tasks and special projects as assigned.
General Cashier
Intercontinental Hotel Magnificent Mile
04.2006 - 04.2007
Maintained a balanced vault cash drawer, ensuring accurate accounting at the end of each shift.
Counted money in employees cash drawers at month end to maintain accuracy.
Emptied the cashier's drop box along with Security to verify the number of envelopes to the signature log.
Counted the contents of the envelope to make sure the contents was exactly the same as the cashier wrote on the envelope.
Obtain checks from drop box and insure checks were received and listed with daily bank deposit.
Prepare and distribute due backs (credit card tips) to employees.
Provide change as needed.
Prepare contract for house banks for new employees along with the proper training on policies & procedures.
Perform other duties as assigned.
Mortgage Loan Officer
Irwin Mortgage Corporation
01.2005 - 07.2005
Originate mortgage for home purchases and refinances.
Collect and analyze customer information for preliminary approval or denial.
Determine appropriate mortgage products that best meet the customer's needs and financial circumstances.
Assemble all required documentation for processing and underwriting on each transaction.
Provide overall excellent customer service.
Loan Officer Assistant
Irwin Mortage Corporation
06.2004 - 01.2005
Receive borrower information from Loan Officer and run credit.
Return file to Loan Officer for a credit qualifying decision.
Order credit supplements from credit bureau.
Gather all supporting documents for the loan and give to processor.
Opener/Loan Processor
Irwin Mortgage Corporation
05.2001 - 06.2004
Open file in Lakewood system after loan officer has taken application.
Order Flood Certificate, Case#, CAVIRS, Termite Inspection, Title, Payoff of Current Mortgage Loan (if applicable), Employment Verification, Landlord Verification.
Gather information to get approved appraisers with Irwin Mortgage Corp.
Accordingly file loan documents in order for loan processor.
Other duties as assigned.
Casino Cage Cashier
Empress Casino
02.2001 - 05.2001
Quickly and accurately counted drawer at start and end of each shift.
Secured casino funds not in use after balancing cash drawer.
Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
Sold chips and tokens to patrons.
Disburse cash to winning patrons.
Project Coordinator
Hub Group Distribution Services
02.1999 - 08.2000
Kept projects on schedule by managing deadlines and adjusting workflows.
Under general supervision, perform a variety of functions as it related to coordinating operations for the inbound and outbound delivery services for retail accounts.
Effectively and efficiently manage client's orders, inventory and reconciliation on an event by event basis.
Track inventory levels including shortages, overages and damaged goods in order to correct and/or prevent any shipping discrepancies.
Provide overall customer service to customers and clients.
Assistant Teller Supervisor
Kane County Teachers Credit Union
09.1998 - 02.1999
Assisted in training new hires, ensuring a thorough understanding of company policies and procedures.
Duties included supervising 10-15 member service representatives, assisting the teller manager with daily activities.
Disburse cash to members and to tellers as needed.
Opening and closing office.
Assist tellers with any problem they may have.
Duties included balancing money orders, traveler's checks and daily checks on a 10 key system.
Ordering cash on a daily basis for expected cash flow.
Week-End Supervisor
I.H. Mississippi Valley Credit Union
01.1989 - 08.1998
Performed member services from 1989-1990 as a part-time teller, 1990-1992 a full time teller.
From 1992 until 8/98 I was a Week-End Supervisor, which I supervised 10-15 member service representatives.
Duties included balancing money orders, traveler's checks and daily checks on a 10 key system.
The distribution of CD's and IRA's.
Ordering cash on a daily basis for expected cash flow.
Opening and closing office.
Completed S.T.A.R. (STAFF TRAINING AND RECOGNITION PROGRAM)
Education
High School Diploma -
United Township High School
05.1986
Skills
ADP Payroll Software
Oracle Software
Confidentiality Assurance
Resolving discrepancies
Payroll Auditing
Attention to Detail
Multitasking
Reliability
Excellent Communication
Organizational Skills
Timeline
Paymaster
Intercontinental Hotel Magnificent Mile
04.2007 - Current
General Cashier
Intercontinental Hotel Magnificent Mile
04.2006 - 04.2007
Mortgage Loan Officer
Irwin Mortgage Corporation
01.2005 - 07.2005
Loan Officer Assistant
Irwin Mortage Corporation
06.2004 - 01.2005
Opener/Loan Processor
Irwin Mortgage Corporation
05.2001 - 06.2004
Casino Cage Cashier
Empress Casino
02.2001 - 05.2001
Project Coordinator
Hub Group Distribution Services
02.1999 - 08.2000
Assistant Teller Supervisor
Kane County Teachers Credit Union
09.1998 - 02.1999
Week-End Supervisor
I.H. Mississippi Valley Credit Union
01.1989 - 08.1998
High School Diploma -
United Township High School
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