Dawood Javed
Summary
Prospective graduate of School of Economic, Political and Policy Sciences at The University of Texas at Dallas (UTD) with a Political Science major, and minors in Economics and Philosophy. Extraordinarily curious student with exceeding critical-thinking, academic research, and writing abilities seeking a Master's Degree in Islamic Studies.
Overview
4
4
years of professional experience
Work History
Driver
Uber Technologies Inc.
01.2022 - Current
- Completed over 1500 deliveries often in challenging weather conditions all the while consistently observing traffic rules and regulations.
- Sustained a customer satisfaction rating of over 95% by delivering food items on time and in excellent condition, and addressing concerns and resolving issues promptly.
- Fulfilled dozens of Shop and Pay orders with exceptional accuracy safely delivering all kinds of products to the customer's front door.
Immigration Compliance Internship
International Students And Scholars Office, UTD
01.2023 - 06.2023
- Learned the basics of U.S. immigration law, USCIS rules and regulations, and UTD policies and procedures pertinent to F-1 students.
- Assisted with monitoring, tracking, evaluating, and reporting international students and university immigration compliance activities.
- Aided the management of risks, errors, and alerts, and engaged in risk-mitigating internal controls.
- Facilitated the drafting of university policies by researching and analyzing U.S. immigration laws and USCIS regulations, and by preparing comprehensive internal data reports.
- Gained hands-on experience in various software programs, especially Sunapsis and MS Excel, increasing proficiency and expanding technical skill set.
- Organized and audited UTD and USCIS database systems by replacing, modifying, or deleting coarse data.
- Sent out varied communications to F-1 students informing them of actions needed to stay compliant with governmental regulations and university policies.
Guest Advocate
Target Corporation
10.2020 - 09.2021
- Supervised the Front End team by prioritizing tasks based on fluctuations in guest traffic, store needs, and availability of team members.
- Efficiently processed returns, Drive Up, and Order Pickup requests to deliver outstanding customer experiences.
- Met productivity metrics and order promise times by properly preparing, packing, and sorting guest orders for shipping, order pickup, and drive up orders.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Resolved guest concerns adeptly, ensuring a positive outcome for both the guest and the company.
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
Front End Clerk
Albertsons Companies Inc.
06.2020 - 10.2020
- Enhanced customer satisfaction by providing efficient and accurate checkout services, and by aptly bagging groceries and handling fragile items with care.
- Maintained cleanliness and organization of the front end area, ensuring a welcoming environment for shoppers.
- Exceeded customer expectations with friendly greetings, attentive problem-solving skills, and prompt service.
- Improved store productivity by collecting, organizing, and disinfecting shopping carts in a timely manner.
Education
Bachelor of Arts - Political Science
The University of Texas At Dallas
Richardson, TX05.2024
Awards & Grants
- Dean's List - Fall 2020 and Spring 2022
- Towards EXcellence, Access, and Success (TEXAS) Grant
- UTD Promise/Texas Public Educational Grant
- Educational Assistance Grant
Languages
Urdu
Native or Bilingual
Arabic
Limited Working
Timeline
Immigration Compliance Internship
International Students And Scholars Office, UTD
01.2023 - 06.2023
Driver
Uber Technologies Inc.
01.2022 - Current
Guest Advocate
Target Corporation
10.2020 - 09.2021
Front End Clerk
Albertsons Companies Inc.
06.2020 - 10.2020
Bachelor of Arts - Political Science
The University of Texas At Dallas