Dawson Arnold

• Notified police, fire department and emergency services of on-campus incidents.
• Supervised other campus security personnel and provided procedural and situational guidance.
• Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
• Monitored security, fire and chemical spill alarms via centralized electronic interface.
• Utilized radio, telephone and other communications equipment to contact other on-campus personnel and external authorities.
• Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
• Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
• Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.

• Greeted guests pleasantly and answered menu questions.
• Operated register to process payments and collect cash payment for order totals.
• Arrived to work in uniform and presentable in appearance to meet restaurant standards.
• Trained new employees by demonstrating tasks and coaching during daily activities.
• Prepared food orders, cooking on grill and operating fry station.
• Cleared trays and removed trash from tables before sanitizing surfaces.
• Used proper techniques to prepare food and ingredients.
• Prepared and cooked food orders for customers by noting customizations and portion sizes.
• Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
• Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
• Supported sales efforts by suggestively upselling food items and increasing check averages.
• Created recipes for new menu items.

I assisted in multiple activities, including surveillance, controlled drug buys, wire room surveillance, search warrants, and office work. I was also given to opportunity to attend the special agent academy for two days and receive some of the knowledge and training agents receive.