Dawson Bartkus
Houston,Tx
Summary
Dynamic professional with a proven track record in sales and customer support, notably at Smart Family of Cooling Products. Excelled in inventory management and customer relationship growth, leveraging skills in QuickBooks and Microsoft 365. Demonstrates exceptional communication abilities and a proactive mindset, significantly enhancing team efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Parts Inside Sales Specialist
Smart Family of Cooling Products
07.2024 - Current
- Sales & Customer Support: Handle high-value customer inquiries and sales of HVAC parts, including preparing quotes for major transactions
- Conduct email outreach to maintain and grow customer relationships
- Inventory & Order Management: Order and manage parts inventory, ensuring availability and accurate stock levels
- Process customer orders and ensure timely fulfillment
- Quoting & Invoicing: Generate quotes and invoices using QuickBooks for financial tracking and payment processing
- Shipping & Logistics: Coordinate product shipments, create shipping labels, and manage delivery logistics
- Administrative: Use Microsoft Teams and Excel for communication, tracking, and data management
Sales Associate
Academy Sports + Outdoors
08.2020 - 01.2024
- Provided exceptional customer service to both new and existing customers, fostering positive relationships
- Managed the Buy Online, Pick Up In Store (BOPIS) department, ensuring timely order fulfillment and operational efficiency
- Trained and supervised team members, maintaining high standards of performance
- Developed strong problem-solving skills and ability to handle customer inquiries and complaints effectively
Sales Development Representative
RetroVue
08.2020 - 07.2021
- Conducted extensive market research within our niche to identify potential clients and opportunities
- Utilized cold calling, email outreach, and networking to engage with prospects and generate interest
- Collaborated with the sales team to develop targeted outreach strategies and refine messaging
- Gained valuable experience in sales development principles and strategies within a startup environment
Creative Design Specialist
RetroVue
02.2020 - 08.2020
- Conceptualized and designed innovative products from initial sketches to final prototypes
- Utilized traditional and digital design tools, including pencil and paper, AutoCAD, and Inventor
Education
Dipolma - engineering and robotics studies
Klein Collins HighSchool
01.2020
Skills
- Excellent communication and interpersonal skills
- Proactive mindset
- Strong ability to learn and adapt quickly
- Efficient in utilizing digital tools
- Microsoft 365
- Quickbooks
- Salesforce
References
- Santiago Hoyos, +1 (281)-905-5168, Sale Operations Specialist at Centre Technologies
- Nate Balderas sr, +1 (832) 890-8826, Owner and Real estate Broker at Lions gate Realty
- Ron Bellamy, +1 (281) 839-0284, CEO and Owner of RetroVue / Technical Recruiter
Timeline
Parts Inside Sales Specialist
Smart Family of Cooling Products
07.2024 - Current
Sales Associate
Academy Sports + Outdoors
08.2020 - 01.2024
Sales Development Representative
RetroVue
08.2020 - 07.2021
Creative Design Specialist
RetroVue
02.2020 - 08.2020
Dipolma - engineering and robotics studies
Klein Collins HighSchool
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