Dawson Baswell
Mooresville,NC
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nurse Aide
Watauga Medical Center ED
01.2023 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Nurse Aide
Atrium Health Carolinas Medical Center ED
03.2020 - 01.2023
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Assisted with patient transfer and ambulation.
Barista
Clutch Coffee Bar
02.2019 - 03.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Hostess
Eddie's On Lake Norman
06.2018 - 02.2019
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
No Degree - Exercise Science
Appalachian State University
Boone, NC05.2024
High School Diploma -
Lake Norman High School
Mooresville, NC12.2019
Skills
- Adaptable
- Team Player
- Quick Problem Solver
- Patient Relationship Building
- Collecting and Monitoring Vital Signs
- Medical Terminology Knowledge
Certification
- Certified Nurse Assistant
- Certified in Basic Life Support
- Certified in CPI Nonviolent Crisis Intervention
Timeline
Nurse Aide
Watauga Medical Center ED
01.2023 - Current
Nurse Aide
Atrium Health Carolinas Medical Center ED
03.2020 - 01.2023
Barista
Clutch Coffee Bar
02.2019 - 03.2020
Hostess
Eddie's On Lake Norman
06.2018 - 02.2019
No Degree - Exercise Science
Appalachian State University
High School Diploma -
Lake Norman High School
- Certified Nurse Assistant
- Certified in Basic Life Support
- Certified in CPI Nonviolent Crisis Intervention