Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dawson Bertrand

Harwich,Massachusetts

Summary

Self-motivated and easy to work with. I always try to be the hardest worker in the room. I am driven to be the best I can be and enjoy continued learning and the improvement of my craft. I am honest and trustworthy, and value integrity and helping others.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Financial Advisor

New York Life Insurance Co
Hyannis, MA
02.2024 - 08.2024
  • Increased client satisfaction by providing personalized financial advice and investment strategies.
  • Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
  • Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
  • Underwent extensive training and studying to pass the SIE Exam and prepared for Series 6 Exam.
  • Trained in Prospecting and acquiring new clients
  • Knowledgeable about life insurance, health insurance, annuities, and securities products.

Parts Manager

Outermost Harbor Marine
Chatham, MA
09.2022 - 04.2024
  • Responsible for managing about 1 million dollars worth of inventory
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Annual physical inventory counts to compare to the General Ledger
  • Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.

Package Handler

UPS
South Yarmouth, MA
07.2021 - 07.2022
  • Effectively managed time in personal and professional life while working 2am-10am 6 days per week while still attending college during the day and maintaining a high GPA.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Contributed to increased productivity by working effectively in high-pressure situations as a result of the COVID-19 Pandemic. Daily volume consistently outpaced the facilities effective output.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.

Sales Associate

Goose Hummock Shops
Orleans, MA
06.2016 - 07.2021
  • Developed in depth product knowledge of top fishing industry brands including Shimano, Daiwa, Penn, Okuma etc.
  • Knowledgeable of local Freshwater and Saltwater fishing practices, gear, techniques
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelors of Music - Jazz Studies

Western Connecticut State University
Danbury, CT
05.2022

High School Diploma -

Bacon Academy
Colchester, CT
06.2018

Skills

  • Product Sales
  • Salesforce
  • Customer Service
  • Problem-Solving
  • Excellent People Skills
  • POS System Operation
  • CDK Global Lightspeed
  • Life and health insurance
  • Holistic financial planning

Certification

  • Life and Health Insurance License
  • SIE licesne

Timeline

Financial Advisor

New York Life Insurance Co
02.2024 - 08.2024

Parts Manager

Outermost Harbor Marine
09.2022 - 04.2024

Package Handler

UPS
07.2021 - 07.2022

Sales Associate

Goose Hummock Shops
06.2016 - 07.2021

Bachelors of Music - Jazz Studies

Western Connecticut State University

High School Diploma -

Bacon Academy
Dawson Bertrand