Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Dawson Brewster

Dawson Brewster

Cleveland,OH

Summary

Multitalented professional with several years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, business correspondence, interpersonal relations, travel coordination, scheduling, and event planning. Excellent research, project support, and organizational abilities. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Executive Assistant to the Chief Executive Officer

AT&F
Cleveland, OH
06.2023 - Current
  • Assisted the CEO with administrative tasks such as scheduling, travel arrangements and expense reports.
  • Organized meetings and conference calls for the CEO and ensured all necessary materials were prepared in advance.
  • Coordinated executive communications, including taking calls, responding to emails and interfacing with clients.
  • Maintained a calendar of appointments for the CEO, ensuring that all personal and professional commitments were met on time.
  • Developed presentations for board meetings and other key stakeholders.
  • Managed special projects as assigned by the CEO in a timely manner.
  • Drafted official correspondence on behalf of the CEO in accordance with company policies.
  • Acted as an intermediary between the CEO and other departments or outside organizations when needed.
  • Provided support to other executives within the organization as required.
  • Organized events hosted by the CEO, including planning logistics and coordinating catering services.
  • Reviewed contracts prior to signing on behalf of the company.
  • Arranged international travel itineraries for business trips taken by top executives.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Managed and tracked expenses to meet company budget requirements.
  • Handled confidential information with discretion and integrity.
  • Organized work projects around employer's house.

Marketing Assistant/Office Manager

Stalla Insurance and Financial Services
Rocky River, OH
01.2022 - 06.2023
  • Organized promotional events, including scheduling speakers and coordinating activities.
  • Developed and maintained relationships with key stakeholders in the industry.
  • Provided administrative support to the Financial Officer on a daily basis.
  • Assisted in organizing promotional events and tradeshows.
  • Organized and maintained a database of current and potential clients.
  • Developed and implemented office policies and procedures.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Created spreadsheets in Excel to track data, such as vacation requests and sick days.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Organized company events, including holiday parties and team-building activities.
  • Ensured compliance with applicable laws regarding employment practices.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Reviewed files and records to obtain information and respond to requests.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Used judgment and initiative in handling confidential matters and requests.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Cast Member/Disney College Program Intern

Walt Disney World Company
Orlando, FL
08.2022 - 02.2023
  • Assisted guests with questions and concerns while providing exceptional customer service.
  • Greeted guests with a friendly smile and engaged in conversation to ensure they had an enjoyable experience.
  • Monitored guest behavior to ensure safety protocols were followed throughout the facility.
  • Managed crowd control during peak times to maintain orderliness in the facility.
  • Resolved conflicts between guests or staff members in a professional manner.
  • Collaborated with colleagues to ensure efficient operations throughout shifts.
  • Interacted with guests to entertain and create fun atmosphere.
  • Organized, stocked and replenished merchandise following set standards.
  • Recited lines from memorized scripts to deliver lively performances.
  • Maintained personal appearance by meeting costume and makeup requirements.
  • Applied expertise in body movements, gestures and different forms of speech to engage audience members and drive engagement.
  • Studied and memorized scripts to learn lines and cues.
  • Worked under various contracts, adhering to the demands and schedules of different productions.
  • Collaborated with other teams to ensure smooth operations within the park.
  • Demonstrated knowledge of products through effective selling techniques in order to meet team sales goals.
  • Monitored crowd control measures around popular attractions or shows in order to ensure safety of guests.

Court Clerk

Douglas County Circuit Court
Roseburg, OR
04.2019 - 11.2021
  • Provided administrative support to the court staff by preparing and filing legal documents.
  • Organized and maintained a large database of records, including case files, court dockets, and other related materials.
  • Coordinated with attorneys, judges, clerks of court and other personnel to ensure smooth running of court proceedings.
  • Assisted in data entry for all incoming cases into the computer system.
  • Verified accuracy of case information entered into the computer system prior to hearings or trials.
  • Answered phone calls from members of the public regarding inquiries about upcoming hearings or trials.
  • Greeted visitors entering the courthouse and provided assistance as needed.
  • Processed payments for fines or fees associated with cases heard in court.
  • Maintained confidentiality concerning all matters heard in open court or discussed with attorneys or clients.
  • Managed calendar scheduling for courtroom proceedings.
  • Reviewed paperwork submitted by attorneys to verify accuracy before submitting it to the judge.
  • Ensured that all necessary forms were completed accurately before trial dates.
  • Collaborated with other departments within the courthouse to ensure efficient operation.
  • Served as liaison between the courts and law enforcement agencies when necessary.
  • Updated records after each hearing or trial was concluded.
  • Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
  • Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
  • Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
  • Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
  • Advised supervisors, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
  • Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
  • Wrote error-free and professional correspondence on behalf of court system.
  • Managed jury selection and service processes, including juror notifications.
  • Maintained confidentiality of sensitive information per legal requirements.

Member Service Representative

Cascade Community Credit Union
Roseburg, OR
05.2017 - 04.2019
  • Provided support to members regarding account inquiries, processing transactions, and resolving issues.
  • Assisted with the opening of new accounts and processed account maintenance requests.
  • Answered incoming calls regarding membership benefits and services.
  • Handled customer complaints in an efficient and courteous manner.
  • Maintained accurate records of member interactions and transactions.
  • Adhered to all applicable policies, procedures, regulations, and laws.
  • Performed cash handling duties such as deposits and withdrawals for members' accounts.
  • Identified opportunities for cross-selling additional products or services based on member needs.
  • Responded promptly to emails from members seeking assistance.
  • Attended training sessions regularly to stay abreast of changes in company policies or procedures.
  • Assisted colleagues with tasks as needed during peak times of activity.
  • Participated in team meetings to discuss customer service strategies and goals.
  • Helped members resolve account problems and navigate internal systems to handle routine needs.
  • Enhanced member relationships by providing excellent service during each interaction.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Collected deposits or payments and arranged for billing.

Education

High School Diploma -

Roseburg High School
Roseburg, OR
06-2016

Bachelor of Science - Business Administration

Southern New Hampshire University
Hooksett, NH

Skills

  • Travel Arrangements
  • Calendar and Schedule Management
  • Executive Support
  • Business Correspondence
  • Articulate and Well-Spoken
  • Meticulous Attention to Detail
  • Strong Problem Solver
  • Professional and Mature
  • Information Confidentiality
  • Project Management
  • Events Planning and Coordination
  • Personal Correspondence
  • Operations Support
  • Strong Interpersonal Skills
  • Multi-Task Management
  • High-Level Situational Awareness
  • Flexible Schedule

Timeline

Executive Assistant to the Chief Executive Officer

AT&F
06.2023 - Current

Cast Member/Disney College Program Intern

Walt Disney World Company
08.2022 - 02.2023

Marketing Assistant/Office Manager

Stalla Insurance and Financial Services
01.2022 - 06.2023

Court Clerk

Douglas County Circuit Court
04.2019 - 11.2021

Member Service Representative

Cascade Community Credit Union
05.2017 - 04.2019

High School Diploma -

Roseburg High School

Bachelor of Science - Business Administration

Southern New Hampshire University

Similar Profiles

CREATE PROFILE
Dawson Brewster