Dawson Chapman

• Managed appointment scheduling and maintained accurate patient records efficiently.
• Coordinated with medical staff to ensure smooth patient flow throughout the office.
• Processed insurance information and verified coverage for patient visits accurately.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Performed data entry into computer systems to maintain accurate records of customer information.

• Communicated with patients with compassion while keeping medical information private.
• Developed and maintained referral networks, establishing strong relationships with a variety of healthcare providers.
• Maintained accurate records of all referrals, including contact information and follow-up activities.
• Reviewed data obtained from referring physicians for completeness and accuracy.

• Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication

and interaction.

• Implemented therapeutic interventions under direction of healthcare professionals.
• Educated patients on coping strategies and mental health resources.
• Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
• Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.