Summary
Overview
Work History
Education
Skills
Timeline
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Dawson Clifton

Surgoinsville,TN

Summary

Chemical operator with robust background in process management and optimization. Known for collaborative teamwork and adaptability in dynamic environments, consistently ensuring safe and efficient production. Reliable and focused on achieving operational goals while maintaining high standards.

Overview

9
9
years of professional experience

Work History

Chemical Operator

Eastman Chemical Company
12.2019 - Current
  • Operated chemical processing equipment to ensure efficient production flows.
  • Monitored Processing trends and equipment for optimal operational performance.
  • Adhered to safety protocols while handling materials and chemicals.
  • Conducted routine quality checks to maintain product standards.
  • Assisted in the preparation of raw materials for chemical processing tasks.
  • Collaborated with team members to troubleshoot equipment issues promptly.
  • Participated in training sessions to enhance knowledge of safety procedures and equipment operation.
  • Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
  • Followed safety processes and protocols while moving materials and operating heavy machinery to avoid and accidents.
  • Trained new employees on standard operating procedures, contributing to a well-prepared workforce.
  • Maintained high-quality standards for finished products by conducting rigorous quality control tests.
  • Safely used various machinery and forklifts during chemical drumming operations.
  • Identified potential hazards in the workplace, implementing corrective actions to mitigate risks.
  • Consistently met deadlines for product delivery by effectively prioritizing tasks and managing time efficiently.
  • Implemented safety protocols and procedures for safe, efficient process operation.
  • Troubleshot process issues, efficiently resolving problems to maintain optimal production levels.
  • Actively participated in continuous improvement initiatives, suggesting ideas that led to increased performance metrics across the team.

Parts Specialist

Kingsport Cycles
07.2016 - 02.2020
  • Managed inventory levels to ensure timely availability of parts for customer orders.
  • Trained and mentored junior staff on best practices in parts identification and sourcing.
  • Analyzed parts usage trends to optimize stock replenishment processes and reduce lead times.
  • Developed processes for efficient procurement of high-demand components, enhancing service delivery.
  • Implemented a new inventory management system, increasing accuracy in tracking parts availability.
  • Conducted regular audits of inventory systems to identify discrepancies and mitigate potential issues.
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
  • Tracked parts use and charged items to customer accounts for billing.
  • Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
  • Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.

Warehouse Worker

Brock Services
01.2019 - 01.2020
  • Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
  • Streamlined receiving processes, improving efficiency in quality checks and documentation procedures.
  • Trained new employees on safety protocols, equipment usage, and operational standards to enhance team performance.
  • Collaborated with shipping teams to coordinate timely dispatch of orders while minimizing delays.
  • Conducted regular inspections of equipment to ensure compliance with safety regulations and operational effectiveness.
  • Led efforts in continuous improvement initiatives, identifying opportunities to enhance workflow efficiency and reduce waste.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.

Education

Volunteer High School
Church Hill, TN

Skills

  • Critical thinking aptitude
  • Continuous improvement mindset
  • Operation Monitoring
  • Lean manufacturing processes
  • Analytical problem solving
  • Stress tolerance
  • Decision-making capacity
  • Operational recordkeeping
  • Multitasking
  • Reliability
  • Self motivation
  • Time management abilities

Timeline

Chemical Operator

Eastman Chemical Company
12.2019 - Current

Warehouse Worker

Brock Services
01.2019 - 01.2020

Parts Specialist

Kingsport Cycles
07.2016 - 02.2020

Volunteer High School

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Dawson Clifton