Dawson Dorval
Miami,FL
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
3
3
years of professional experience
Work History
Crew Member
Five Guys Burger And Fries
Miami, FL
09.2023 - 11.2024
- Stocked shelves and cases with new or transferred items.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Presented orders to guests within anticipated service times.
- Maintained safe food handling practices to prevent germ spread.
- Interacted pleasantly with guests to deliver quality customer service.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Bagger / Closer
Publix
Miami, FL
12.2021 - 06.2022
- Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
- Transported packages to customers' vehicles.
- Loaded and unloaded items from machines, carts and dollies.
- Provided excellent customer service by answering questions about products and services.
- Offered assistance to elderly or disabled patrons who needed help carrying bags out of the store.
- Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.
Education
High School Diploma -
C.G BETHEL HIGH SCHOOL
Miami, FL06-2025
Skills
- Cooking
- Sanitizing
- Performance improvement
- Assertiveness
Timeline
Crew Member
Five Guys Burger And Fries
09.2023 - 11.2024
Bagger / Closer
Publix
12.2021 - 06.2022
High School Diploma -
C.G BETHEL HIGH SCHOOL