Dawson Herlocker
Bend,OR
Summary
Enthusiastic worker who brings practical experience and knowledge of business and customer support operations to reinforce my business oriented degree work. Committed to supporting team as valuable asset to group operations with excellent administrative, project support and records management abilities.
Overview
8
8
years of professional experience
Work History
Sales Representative
DaBella
Bend, OR
04.2024 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Negotiated pricing contracts with customers to maximize profits.
- Identified opportunities for cross-selling additional products and services.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Produced sales documents, finalized deals and filed records.
- Identified customer needs by asking questions and advising on best solutions.
- Developed relationships with customers through effective communication.
- Facilitated communication between faculty members and departmental staff.
- Developed and implemented effective sales strategies to increase customer base and revenue.
- Negotiated contracts with clients while maintaining a positive relationship with them.
- Organized product demonstrations to showcase the benefits of different roofing products and services.
- Maintained accurate records of all sales activities including quotations, orders, payments.
Work Study Office Assistant
University of Oregon
Eugene, OR
11.2022 - Current
- Followed instructions from management to complete tasks according to exact specifications.
- Provided customer service to students and staff by answering phones, responding to emails, resolving inquiries and providing information.
- Acted as a liaison between faculty members and students to ensure academic success.
- Answered and directed incoming calls using multi-line telephone system.
- Sorted incoming mail and directed to correct personnel each day.
- Performed administrative tasks such as filing, data entry, photocopying, mail sorting, and scanning documents.
River Guide
River Drifters Rafting In Oregon & Washington
Maupin, OR
04.2023 - 09.2024
- Consistently maintained professional, friendly demeanor with guests.
- Successfully navigated Class 1-5 rapids.
- Led tours on the Deschutes and Owyhee Rivers for groups of up to 70 guests.
- Educated guests on safe procedures to reduce risk of injury.
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Monitored visitors' activities to confirm compliance with establishment or tour regulations and safety practices.
Chief Operating Officer
Morelli Construction
Eugene, OR
09.2023 - 04.2024
- Developed and implemented strategies to increase operational efficiency.
- Monitored performance metrics to ensure quality standards are met.
- Reviewed policies and procedures to ensure compliance with applicable regulations.
- Installed formwork for concrete structures according to specifications.
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Inspected work areas for safety issues before beginning any task.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Followed blueprints or engineering plans to determine the best methods of assembling structures.
- Transported materials from one site location to another using trucks or trailers.
River Raft Guide- Seasonal
Deschutes River Adventures
Maupin, OR
06.2019 - 09.2022
- Guiding rafts down the lower Deschutes through up to class four rapids safely, and taking care of injured customers if needed
- Maintain an attitude to make the customers experience the best it could be
- Educated guests on safe procedures to reduce risk of injury
- Built detailed knowledge on Maupins areas and locations to thoroughly answer guest questions
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors
- Kept safety of all members of group at high level by pointing out cracked sidewalks, bad lighting and steps and provided assistance as needed
- Delivered information through narratives on locations throughout Maupins area, relaying lesser-known stories for interest.
Seasonal Front End Cashier
Costco
, OR
09.2017 - 12.2017
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- customers load groceries into cart, push carts, and other miscellaneous things that needed done
- Helped customers find specific products, answered questions and offered product advice
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Worked closely with front-end staff to assist customers and maintain satisfaction levels
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Worked closely with front-end staff to assist customers.
- Collected payments and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
Photographer/photograph Sales
High Desert River Outfitters, Desert River
Maupin, Oregon
06.2017 - 09.2017
- Photograph rafts through rapids and sell photos to customers
- Supported special projects upon request from department manager.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Bachelor of Science - General Social Science
University of Oregon
Eugene, OR06.2022
High School Diploma -
South Wasco County High School
06.2017
Skills
- Competent with electronics, power tools, and people
- I am a hard worker, strong, and self reliant
- Good driver with a clean record
- Great with customers and all around people skills
- Proficient in Microsoft excel
- Great communication skills
- Team collaboration
- Quantitative skills
- Heavy Equipment Operation
- Equipment Maintenance
- Contract Negotiations
- Customer Service
References
Personal References:
- Loreto Morelli, Occupation: Owner and Operator at Morelli Construction, 1540 Larkspur Ave, Eugene OR 97401 Phone Number: 5419932226
- Fred Walters, Occupation: Software designer 2359 Richland avenue Phone Number: 408-393-1073 San Jose, California
Interests
ACCOMPLISHMENTS: First Generation College graduate, Recipient of the Lenore Walters Barlow Gate and grange Scholarship and Randy Rood Memorial scholarship. Attended Central Oregon community college my first two years of college debt free, and transferred to The University of Oregon. Hobbies include fishing, working out, cooking, Woodworking, hunting and rafting.
Timeline
Sales Representative
DaBella
04.2024 - Current
Chief Operating Officer
Morelli Construction
09.2023 - 04.2024
River Guide
River Drifters Rafting In Oregon & Washington
04.2023 - 09.2024
Work Study Office Assistant
University of Oregon
11.2022 - Current
River Raft Guide- Seasonal
Deschutes River Adventures
06.2019 - 09.2022
Seasonal Front End Cashier
Costco
09.2017 - 12.2017
Photographer/photograph Sales
High Desert River Outfitters, Desert River
06.2017 - 09.2017
Bachelor of Science - General Social Science
University of Oregon
High School Diploma -
South Wasco County High School
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