Dawson Martin Jones

Highly motivated professional with a proven ability to combine analytical thinking, operational efficiency, and people-focused service into actionable results. Leveraging over five years of experience in customer service and management, I excel at identifying trends, solving problems, and driving process improvements under pressure. I recently earned a certificate in Data Analytics from The George Washington University, where expertise in Python programming, data visualization, and statistical analysis was gained through real-world projects. I'm passionate about using data-driven insights to create innovative solutions and bridge gaps between complex datasets and clear decision-making. With a track record of strong communication, teamwork, and adaptability, I'm ready to contribute to a data analytics team focused on actionable results.