Dawson Patterson
Rosedale,IN
Summary
Dedicated and skilled technician with 4+ years of hands-on experience in complex system diagnosis, repair, and maintenance. Proven track record of resolving technical issues, performing precision installations, and delivering exceptional customer service. Seeking to transition my technical expertise from HVAC to automotive mechanics, bringing strong mechanical aptitude, electrical systems knowledge, and customer-focused approach.
Overview
3
3
years of professional experience
Work History
HVAC Service Technician
Paitson Bros Heating & Air Conditioning
10.2021 - Current
- Diagnosed and repaired complex heating, ventilation, and air conditioning systems, demonstrating advanced technical troubleshooting skills.
- Installed electrical components and wiring for AC units, heat systems, and generators, showcasing precision technical work.
- Achieved high customer satisfaction ratings through clear, detailed communication of technical issues and solutions.
- Maintained low rate of repeat service calls, indicating high-quality initial installations and services.
- Managed extensive regional service territory, requiring adaptability and efficient time management.
- Performed comprehensive system diagnostics, identifying and resolving potential issues as well as current.
Education
High School Diploma -
Riverton Parke High School
4907 Coxville Rd, Montezuma, IN 4786206-2020
Skills
- System Diagnostics and Troubleshooting
- Electrical Component Installation and Repair
- Precision Equipment Maintenance
- Technical Problem Solving
- Customer Communication
- Comprehensive Equipment Inspection
- Safety Protocols and Compliance
- EPA certification
- Schematic reading
Timeline
HVAC Service Technician
Paitson Bros Heating & Air Conditioning
10.2021 - Current
High School Diploma -
Riverton Parke High School
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