- Enjoy participating in Weight Training for overall physical and mental well-being
- Music
- Learning new cooking techniques and expanding my culinary skills
- Video Gaming
- Strategy Games
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
DAWSON SMITH
Paradise
Summary
Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Store Manager
The UPS Store #6734
04.2020 - Current
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Associate
JCPenney
11.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Rock City Burgers Co.
08.2018 - 05.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Secured media coverage for company news and events, increasing brand visibility.
- Enhanced brand image by developing and executing strategic public relations campaigns.
Cashier
Brookshires Grocery Co
01.2018 - 08.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Bachelor of Science - Applied Human Resources Management
Grand Canyon University
01-2026
Associate of Arts - General Studies
Weatherford College
01.2021
Skills
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- QuickBooks
- Project Management
- Social Communication Skills
- Organization Skills
- Collaborative Work
- Adaptability
- Active Listening
- Teamwork
- Conflict Mediation
- Critical Thinking
- Problem Solving
- Attention to Detail
- Administration Skills
- Time Management
Core Competencies
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, QuickBooks, iOS, Data Analysis, Project Management, Communication Skills, Organization Skills, Work Ethic, Collaborative Work, Adaptability, Active Listening, Empathy, Respectful, Relationship Management, Conflict Mediation, Critical Thinking, Problem Solving, Creative Problem-Solving, Attention to Detail, Memory, Time Management, Human Communication
Hobbies and Interests
- Gym
- Band or Orchestra
- Music History
- Public Speaking
- Creative Writing
- Decorating
Personal Information
- Remote
- Hybrid
- On-Site
Certification
- Notary Public for the State of Texas
- Food Handlers License
Interests
Timeline
Retail Store Manager
The UPS Store #6734
04.2020 - Current
Sales Associate
JCPenney
11.2019 - 03.2020
Cashier
Rock City Burgers Co.
08.2018 - 05.2019
Cashier
Brookshires Grocery Co
01.2018 - 08.2018
Bachelor of Science - Applied Human Resources Management
Grand Canyon University
Associate of Arts - General Studies
Weatherford College
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