Dawson Stram
Salem
Summary
Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
To-Go Specialist and Host
Red Robin
09.2023 - 06.2024
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Streamlined to-go operations, implementing an organized system for tracking orders.
- Increased repeat business by consistently providing friendly and attentive service.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Dog Daycare Attendant
Wags Pet Resort
01.2023 - 07.2023
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Exercised animals regularly with walks and rigorous play activities.
- Enhanced staff collaboration by participating in regular team meetings focused on improving efficiency, safety standards, and overall quality of care provided.
- Improved overall cleanliness and hygiene by rigorously following cleaning protocols for both indoor and outdoor play areas.
- Adapted to each dog's unique needs and personality, ensuring tailored approach to care that maximized comfort and happiness.
- Streamlined check-in and check-out process, making it more efficient for both staff and pet owners.
- Coordinated with veterinary services in case of health issues, ensuring timely medical attention and care.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
Dog Daycare Attendant
Camp Bow Wow
06.2022 - 12.2022
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
- Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
- Provided emergency first aid to dogs when necessary, minimizing impact of injuries and health episodes.
- Ensured compliance with all local regulations and standards for dog daycare operations, maintaining safe and legal environment.
Cashier and Crew Member
Chipotle Mexican Grill
06.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Barista
Northwest Christian Church
01.2015 - 11.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Created seasonal beverage menu, driving increased interest and sales during holiday periods.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Helped management keep adequate supply on hand by notifying of shortages.
Education
Veterinary Assistant Certification - Verterinary Assisting
Animal Behavior College
01.2025
Grooming Certification - Dog Grooming
Animal Behavior College
07.2024
High School Diploma -
Newberg High School
Newberg, OR06.2022
Skills
- Strong multitasking
- Phone Etiquette
- Quick Learner
- Flexibility
- Food presentation
- Order Accuracy
- Cleanliness
- Detail Oriented
- Sanitation Standards
- Food handling
- Animal Body Language
- Playtime Supervision
- Canine Behavior Knowledge
- Dog Handling Expertise
- Basic Dog Obedience
- Pet First Aid
- Human and Animal Safety
- Dependable and Responsible
- Problem-Solving
- Customer Service
- Critical Thinking
- Teamwork and Collaboration
Certification
Certified Dog Groomer
Timeline
To-Go Specialist and Host
Red Robin
09.2023 - 06.2024
Dog Daycare Attendant
Wags Pet Resort
01.2023 - 07.2023
Dog Daycare Attendant
Camp Bow Wow
06.2022 - 12.2022
Cashier and Crew Member
Chipotle Mexican Grill
06.2021 - 06.2022
Barista
Northwest Christian Church
01.2015 - 11.2019
Veterinary Assistant Certification - Verterinary Assisting
Animal Behavior College
Grooming Certification - Dog Grooming
Animal Behavior College
High School Diploma -
Newberg High School