Dynamic culinary professional with extensive experience at Heyday Entertainment Center, excelling in food preparation and customer service. Proven ability to maintain high sanitation standards while ensuring quality control. Adept at multitasking in fast-paced environments, consistently delivering exceptional dining experiences and fostering team collaboration.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Line Cook
Heyday Entertainment Center
Norman
05.2025 - 11.2025
Plated dishes according to restaurant presentation standards before delivering them to customers.
Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
Responded quickly to any customer complaints or concerns about their dining experience.
Stocked and restocked kitchen supplies as needed.
Conducted regular maintenance checks on equipment ensuring proper functioning order.
Performed basic knife skills such as dicing onions or slicing meats.
Maintained accurate records of daily production sheets including waste logs.
Inspected equipment for cleanliness prior to use every shift.
Assisted in prep work such as washing vegetables or butchering meat when needed.
Adhered to sanitation policies at all times when handling food products.
Ensured that all dishes were prepared according to recipe specifications.
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Service Assistant
Heyday Entertainment Center
Norman
06.2024 - 05.2025
Participated in regular staff meetings regarding operations procedures.
Performed opening and closing duties as assigned, such as setting up the sales floor for business hours.
Operated point-of-sale systems accurately and efficiently.
Processed payments using a variety of methods, including cash, debit cards, and credit cards.
Assisted customers with product selection and ordering, providing helpful advice and information.
Handled customer inquiries in a courteous and professional manner.
Answered phones to take incoming orders or address customer concerns.
Provided excellent customer service to ensure repeat business.
Coached new personnel to verify staff employees followed company procedures and protocols.
Restocked service stations and bus stations as well as ice bins and buckets.
Cleaned and sanitized menus, tables and chairs when appropriate.
Effectively multitasked within fast-paced environment.
Food Runner
Chilis's Bar and Grill
Norman
12.2024 - 02.2025
Ensured that all orders were correct before leaving the kitchen area.
Maintained a clean and organized work area throughout shift operations.
Checked all dishes before delivering them to ensure quality standards were met.
Responded promptly to customer inquiries and requests for additional items or services.
Provided assistance with clearing plates from tables after meals were completed.
Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Delivered food to guests in a timely manner while following safety protocols.