Daya J. Moore
Kissimmee
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Dedicated Sales Associate offering 4+ years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Cast Member
Walt Disney World Resort
05.2024 - Current
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
Barista
Starbucks
11.2019 - 05.2024
- Operated cash register, collected payments and provided accurate change.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Educated customers on beverage menu items and provided samples of daily brews.
- Created complex, hand-crafted beverages based upon customer preferences.
Team Member
Chic-Fil-A
04.2017 - 03.2020
- Worked hard to learn required tasks quickly to maximize performance.
- Completed additional learning opportunities to advance knowledge and move into senior team member position.
- Assisted newly hired team members by explaining company procedures and safety requirements.
Sales Associate
Bath & Body Works
11.2017 - 09.2019
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application.
- Built trusting relationships with customers by making personal connections.
Key Holder
Icing By Claire's
05.2018 - 07.2018
- Supervised bank deposits and security procedures to support store opening and closing.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Monitored customer traffic to determine appropriate staffing and create customer engagement strategies.
- Maintained store and maintained appearance.
- Operated cash register.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Sales Associate
Janie and Jack
05.2015 - 10.2017
- I assisted customers with picking out an outfit as a gift and provide information on any sales. I restock the floor with replenishment and markdown items every 2 weeks.
- I progress a new line of clothing as well as steam clothing.
- When closing I take the garage out and sweep around the store.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Chef Intern
Hyatt Regency
09.2012 - 10.2014
- I assisted the serving and food preparation staff in the Bistro 300 restaurant and the employee cafeteria.
- I maintained and replenished the salad and condiments area.
- I also maintained the cleanliness of the dining area, ensuring that all tables were clean, the dishes were washed and restocked in the dish dispenser, restocked the eating utensils, and cleaned the refrigerator.
- My most significant accomplishments was the successful preparation and execution for our catering events at the hotel, serving 50-100 patrons.
Childcare Worker
Dream Life Worship Center Nursery
12.2008 - 06.2014
- I assisted with the childcare of 20-30 children between the ages of two-months-old to three-years-old.
- I served as administrative support to the teachers through the facilitating of parent inquiries, planning the lesson and activity material, food preparation, and organizing the drop-off and pick-up process for the participants.
- During the church service, I assisted in implementing the lesson and activity plans to enhance mental and spiritual development.
- I also maintained the childcare area.
Education
High School Diploma -
Academy For College And Career Exploration
Baltimore, MD05.2014
Skills
- Speedy and efficient
- Relationship building
- Product displays
- Cash handling accuracy
- Relationship selling
- Merchandising knowledge
- Verbal/written communication
- Team player mentality
- Outgoing personality
- Quick-learning
- Memorization skills
Timeline
Cast Member
Walt Disney World Resort
05.2024 - Current
Barista
Starbucks
11.2019 - 05.2024
Key Holder
Icing By Claire's
05.2018 - 07.2018
Sales Associate
Bath & Body Works
11.2017 - 09.2019
Team Member
Chic-Fil-A
04.2017 - 03.2020
Sales Associate
Janie and Jack
05.2015 - 10.2017
Chef Intern
Hyatt Regency
09.2012 - 10.2014
Childcare Worker
Dream Life Worship Center Nursery
12.2008 - 06.2014
High School Diploma -
Academy For College And Career Exploration