DAYAL DASA
Gainesville,FL
Summary
Ambitious Diversity Advocate and Digital Marketer with multiple years of experience in tech startup and managerial environments. Strong leader with the humility to recognize that every voice matters, and that every individual is capable of contributing. Superior competency in communication and building customer rapport. Member of a multicultural/multiracial home, with the goal to advocate for representation in any environment I'm a part of.
Overview
4
4
years of professional experience
Work History
Diversity, Equity and Inclusion Board Member
Feathr
Gainesville, Florida
01.2022 - Current
- Helped with the creation of the DEI board as the company was introduced to the world of diversity, equity and inclusion.
- Worked with team members to develop best practices that ensured a healthy company culture in a variety of ways. These resulted in policy changes on a company-wide level.
- Established a system for monthly company-wide meetings to ensure clarity about the inner workings of DEI Board and how the Board's policies would be implemented within the company.
Digital Campaign Manager
Feathr
Gainesville, Florida
07.2021 - Current
- Spearheaded client meetings to determine project needs and professional requirements and identify the correct course of action to enhance client success.
- Oversaw 50+ client relationships simultaneously, both building rapport and developing healthy client-company working relationships.
- Developed and oversaw best practices for client campaigns, and walked each client through these so that they were aware of how to best utilize their marketing collateral.
- Oversaw social media and digital marketing strategy to increase brand exposure and audience engagement.
Head of Production
McAfee Media
Gainesville, FL
01.2021 - 06.2021
- Direct and coordinate activities of the concerned department and all parties concerned with the production, pricing, sales, or distribution of products.
- Oversee activities directly related to making products or providing services.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement to determine areas needing cost reduction and program improvement.
- Manage staff, prepare work schedules, and assign specific duties.
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
- Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Researcher
McAfee Media
Gainesville, FL
09.2020 - 01.2021
- Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
- Gather data on competitors and analyze their prices, sales, and method of marketing and distribution.
- Gathered and organized information for research purposes that resulted in an increase in product sales by nearly 30%.
- Collaborated with staff to develop and implement best practices and accomplished all team goals.
Office Manager
Sears Home Services
Gainesville, FL
10.2018 - 08.2020
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Set goals and deadlines for the department to ensure efficiency and optimize use of the office space.
- Direct all in-office staff on best practices for client calls and developing customer rapport
- Build and maintain customer and professional relationships that resulted in increased sales numbers by over 40 percent.
Front End Associate
Lowe's
Gainesville, FL
01.2018 - 10.2018
- Answer customers' questions, and provide information on procedures or policies.
- Supervise others and provide on-the-job training.
- Compile and maintain non-monetary reports and records.
- Assist customers by providing information and resolving their complaints.
- Build and maintain rapport with customers.
Education
Associate of Science -
Santa Fe College
Gainesville, FLSkills
- Strong Communication
- Problem Solving
- Business to Business Relationship Building
- Client Relationship Management
- Conflict Mediation
- Executive Leadership
- Leadership and People Development
- Portfolio Management
Timeline
Diversity, Equity and Inclusion Board Member
Feathr
01.2022 - Current
Digital Campaign Manager
Feathr
07.2021 - Current
Head of Production
McAfee Media
01.2021 - 06.2021
Researcher
McAfee Media
09.2020 - 01.2021
Office Manager
Sears Home Services
10.2018 - 08.2020
Front End Associate
Lowe's
01.2018 - 10.2018
Associate of Science -
Santa Fe College