Recognized by patients for delivering five-star patient care. Service-oriented and resourceful with in-depth clinical skills and assessment excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Licensed Psychiatric Technician with over 20+ years of experience in the substance abuse and mental health treatment industry. Known for having a positive attitude and consistently exceeding performance standards. Licensed Psychiatric Technician with over 20+Years of experience in the substance abuse and mental health treatment industry. Offering excellent counseling, rapport-building and communication skills with clients and families from diverse backgrounds. Known for having a positive attitude and consistently exceeding performance standards. Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management. Patient-focused offers strong background in psychiatric care. Excels in Recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accommodating Mental Health Tech offering strong history of excellent communication with family members and patients. Committed to helping patients by following established treatment plan goals and interventions. Adept at liaising between patients and medical staff to maintain continuum of care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Psychiatric TechniciaN CDEP & PSYCH FLOORS
NYC Health Hospitals/ KING COUNTY
02.2022 - 06.2024
Involved in de-escalation and ordered restraint procedures.
Monitored vitals and depression levels of patients including those who are in a detoxification status.
Recognized patients who are behaving aggressively, acting as a danger to themselves or others, or are in a crisis or medical emergency situation
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived
Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Helped patients effectively manage routine bathing, grooming, and other hygiene needs
Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
Identified and reported unsafe situations to maintain adherence to safety protocols
Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members
Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes
Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility
Assisted nursing staff with wound care procedures for faster healing and reduced infection rates
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Supported needs of 18+ residents under long-term care
Assisted patients with daily living activities for enhanced comfort and wellbeing
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly
Performed accurate documentation of patient information according to established protocols for record-keeping purposes
Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals
Checked patient vitals such as temperature, blood pressure, and blood sugar levels
Managed crisis situations efficiently by utilizing de-escalation techniques to maintain safety within the facility calmly.
Supported psychiatrists during evaluations by gathering pertinent patient information and recording observations accurately.
Enhanced patient care by providing emotional support and implementing personalized treatment plans.
Applied interventions with clients wanting to leave against medical advice (AMA).
Monitored patient behavior and immediately reported changes to supervising physician.
Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
1:1 2:1 patient monitoring inclusion & seclusion
Provided crisis intervention services when necessary, defusing potentially dangerous situations and ensuring the safety of both patients and staff members.
Facilitated group therapy sessions that encouraged open communication among patients for enhanced healing experiences.
Implemented behavior modification techniques to help patients manage challenging symptoms effectively.
Psychiatric Technician CDEP Psych Floors
New York Pebysterian Hospital
07.2017 - 01.2022
Involved in de-escalation and ordered restraint procedures.
Monitored vitals and depression levels of patients including those who are in a detoxification status.
Recognized patients who are behaving aggressively, acting as a danger to themselves or others, or are in a crisis or medical emergency situation
1:1 2:1 Observation Close Up Seclusions inclusion participated Behavior Health Respond Team
Followed orders and completed task under the supervision of the Registered Nurse
Supervised patients in an in-patient sexually violent predator treatment program located in a state correctional facility for formerly incarcerated sex offenders
Measuring Patient I& O'S 1:1 2:1 Observation Close Up Seclusions inclusion participated Behavior Health Respond Team
Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers
Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting
Performed wound care and dressing changes, facilitating timely healing and recovery
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents
Improved patient comfort by providing compassionate and attentive care
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance
Collected and transported specimens to prepare for lab testing
Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals
Assisted patients with daily living activities, promoting independence and wellbeing
Facilitated smooth transitions between shifts through detailed reporting and concise handover communications.
Implemented behavioral management techniques to minimize disruptions within the therapeutic milieu effectively.
Hourly rounds inclusion & seclusion
Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
Charted on each patient daily.
Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
Fostered a positive therapeutic alliance with each patient by providing consistent encouragement throughout their healing journey.
Psych Tech FLORENSIC FLOOR
NYC Health Hospitals/Bellevue
10.2015 - 12.2021
Monitored vitals and depression levels of patients including those who are in a detoxification status.
Recognized patients who are behaving aggressively, acting as a danger to themselves or others, or are in a crisis or medical emergency situation
1:1 2:1 Observation Close Up Seclusions inclusion participated Behavior Health Respond Team
Followed orders and completed task under the supervision of the Registered Nurse
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times
Measuring Patient I& O'S 1:1 2:1 Observation Close Up Seclusions inclusion participated Behavior Health Respond Team
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
Helped patients effectively manage routine bathing, grooming, and other hygiene needs
Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information
Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms
Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives
Contributed to efficient clinical operations by maintaining organized patient records and ensuring accurate documentation.
Managed high-stress situations effectively by using de-escalation tactics before resorting to force, reducing the risk of injury or escalation.
Utilized advanced interrogation techniques when interviewing suspects, resulting in valuable information being obtained without violating rights.
Prevented property damage by maintaining a visible presence during large-scale events and addressing issues promptly.
Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
Optimized digital resources through routine troubleshooting and proactive system updates.
License Psych Tech Florensic FLoor STATE & FEDERAL
Kendall Regional Hospital
09.2005 - 10.2015
Actively participated and responded appropriately to patient emergencies, as Behavioral Health Respond Team. 1:1 2:1 Observation Close Up Seclusions inclusion Behavior Health Respond Team
Monitored patients on close and special observations, e.g., 1:1, elopement, suicidal and homicidal observation as assigned.
Observed and monitored patient's mental and physical status during activities and other direct/indirect patient contact, reports changes in behavior to the nurse that may affect the therapeutic milieu
Ensured a safe and secure environment free of hazards to reduce the risk of injury to all patients.
Led or assisted in therapeutic groups such as anger management.
Behavioral Health Associate at NYC Health + Hospitals- Kings County HospitalBehavioral Health Associate at NYC Health + Hospitals- Kings County Hospital
Registered Nurse, Medical-Surgical Unit at NYC Health + Hospitals/Kings CountyRegistered Nurse, Medical-Surgical Unit at NYC Health + Hospitals/Kings County