DAYAN ORDABAYEV
New York,USA
Summary
Dynamic psychology graduate with a proven track record in communication, coordination, and problem-solving across diverse settings. Empathy and active listening skills, combined with strong analytical and organizational capabilities, foster excellence in various professional environments. Eager to embrace opportunities that support operations, enhance workflows, and contribute to a positive and productive workplace culture. Committed to leveraging psychological insights to drive team collaboration and improve overall efficiency.
Overview
8
8
years of professional experience
Work History
In Office Support Specialist
Public Partnership LLC
New York, NY
01.2026 - 04.2026
- Oversaw client support initiatives as an iOS office specialist within PPL Public Partnership Program, facilitating enrollment documentation and service navigation. Collaborated with CRM HHA Exchange and related systems to manage payroll responsibilities, including timesheet verification and issue resolution.
SWIMCOACH
YMCA GREATER AREA, NYC
NYC
09.2018 - Current
- Coached youth and adult swimmers, emphasizing technique, safety, and confidence. Developed personalized training plans to enhance skills and teamwork. Maintained a safe environment by enforcing protocols and offering supervision. Acted as a positive mentor, encouraging perseverance and a healthy lifestyle.
CostumerService Representative
RIVERSPRING LIVING-BRONX, NY
Bronx, NY
11.2023 - 11.2025
- Provided compassionate support to residents, families, and visitors in a long-term care and rehabilitation environment. Managed high-volume inquiries, resolved concerns, and ensured a positive experience for all community members. Collaborated with interdisciplinary teams to support resident needs and maintain a safe, welcoming atmosphere.
ChildProtectiveSpecialist
NYC ADMINISTRATION FOR CHILDREN'S SERVICES
03.2023 - 10.2023
- Investigated allegations of child abuse and neglect, conducting home visits, interviews, and risk assessments to ensure child safety. Developed safety plans, collaborated with law enforcement, healthcare providers, and educators, and coordinated services to support children and families. Maintained detailed case documentation, prepared court reports, and presented findings in legal settings when required.
Education
Bachelor's Degree - Psychology
CUNY Bernard M Baruch College
New York, NY05-2023
Associate Degree - Criminal Justice
Laguardia College CUNY
09-2020
Skills
- Proficient in Microsoft Office
- Team leadership
- Collaborative team management
- CRM Systems
- Effective organizational skills
- Effective communication
Accomplishments
CUNYAC Performer of the Year
Baruch Men’s Swimming MVP
CUNYAC Scholar-Athlete of the Year – Honorable Mention
CUNYAC Winter/Spring Scholar-Athlete
CUNYAC All-Star
CUNYAC Pre-Season Swimmer of the Year
CUNYAC Swimmer of the Week (3×)
CUNYAC Rookie of the Week (2×)
Most Valuable Performer – CUNYAC Finals
All American USMS
LANGUAGE
Russian, Native
English, Fluid
Hobbies
Brazilian jiu-jitsu, Competitive Swimming
Timeline
In Office Support Specialist
Public Partnership LLC
01.2026 - 04.2026
CostumerService Representative
RIVERSPRING LIVING-BRONX, NY
11.2023 - 11.2025
ChildProtectiveSpecialist
NYC ADMINISTRATION FOR CHILDREN'S SERVICES
03.2023 - 10.2023
SWIMCOACH
YMCA GREATER AREA, NYC
09.2018 - Current
Bachelor's Degree - Psychology
CUNY Bernard M Baruch College
Associate Degree - Criminal Justice
Laguardia College CUNY