Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dayana Aguin

Hallandale,FL

Summary

Dependable candidate, great at managing multiple priorities with a positive attitude. Willingness to fulfill responsibilities to achieve team goals. Hardworking and passionate job seeker with strong organizational skills eager to follow any position, currently developing a Licensed Tattoo Artist Career (part-time), nevertheless, dedicated with excellent experience in Customer Service industry. Maintains professional appearance and completes assigned tasks with focus on quality. Quick-learning team player with effective communication skills.

Overview

6
6
years of professional experience

Work History

Restaurant General Manager

Cilantro Asian Bistro
05.2021 - Current
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Purchased food and cultivated strong vendor relationships.
  • Oversaw food preparation and monitored safety protocols.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Restaurant Hostess

Cilantro Asian Bistro
07.2019 - 05.2021
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Maintained and organized waitlist for busy times, ensuring efficient seating of guests.
  • Used cash registers and credit card machines to cash out customers.
  • Answered phone calls to take orders, give information and document reservations.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Efficiently packed take-out and delivery orders.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Completed daily side work and opening and closing duties without fail.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.

Restaurant Hostess

Jeronimo
10.2018 - 07.2019
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Maintained and organized waitlist for busy times, ensuring efficient seating of guests.
  • Answered phone calls to give information and document reservations.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Completed daily side work and opening and closing duties without fail.

Funeral Director

Funeraria Ivan Martinez
02.2018 - 05.2018
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Organized staff schedules to ensure adequate coverage during peak hours or high-volume periods.
  • Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
  • Assisted in preparation of bodies for visitation or burial, adhering to strict standards of care.
  • Completed death certificates, burial permits and other legal documents for families.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

BBA - Languages

Universidad Arturo Michelena
Valencia, CA
10.2017

Skills

  • Catering Services
  • ServSafe Food Manager
  • Customer Service
  • Scheduling Staff
  • Event Coordination
  • Staff Supervision
  • Supply Chain Management
  • Client consultation
  • Money Handling

Timeline

Restaurant General Manager

Cilantro Asian Bistro
05.2021 - Current

Restaurant Hostess

Cilantro Asian Bistro
07.2019 - 05.2021

Restaurant Hostess

Jeronimo
10.2018 - 07.2019

Funeral Director

Funeraria Ivan Martinez
02.2018 - 05.2018

BBA - Languages

Universidad Arturo Michelena

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Dayana Aguin