Dayana De Leon
Jersey City,NJ
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 3 years of experience working in busy environments. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
4
4
years of professional experience
Work History
Lead Warehouse Associate
Nrs Logistcs
09.2021 - 01.2024
- Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.
- Achieved high levels of customer satisfaction through timely fulfillment of orders while maintaining strict quality control measures throughout the entire supply chain process.
- Increased overall efficiency by identifying areas of improvement within processes and recommending appropriate changes or technological upgrades.
- Optimized warehouse organization by implementing efficient storage solutions and space-utilization techniques.
Waitress Trainer
Antojitos Restaurant
04.2020 - 07.2021
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
Education
Computing's Tech - Computing
Politecnico Altagracia Iglesias De Lora (PAIL)
Santiago De Los Caballeros, Dominican Republic.09.2019
Skills
- Shipping and receiving
- Order Picking
- Loading and unloading
- Warehouse Safety
- Scheduling Coordination
- Performance Improvement
- Data Entry
- Costumers services
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Lead Warehouse Associate
Nrs Logistcs
09.2021 - 01.2024
Waitress Trainer
Antojitos Restaurant
04.2020 - 07.2021
Computing's Tech - Computing
Politecnico Altagracia Iglesias De Lora (PAIL)
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