Dayana Gomez
Gonzales,LA
Summary
My name is Dayana Carcamo-Gomez and I'm seeking entry-level opportunities to expand on skills that I will need for future employment. I'm a dedicated employee known for my punctuality and being a good co-worker. I am organized and a motivated employee, ready to learn and contribute to team success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Luxury Auto
Baton Rouge, LA
01.2024 - 04.2024
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Performed regular maintenance on cleanroom equipment to ensure optimal performance.
- Monitored social media accounts for potential customer service opportunities.
- Input vehicles on social media and answered many customers that had any questions or concerns
- Made appointments
- Greeted customers and provided product information.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Maintained customer satisfaction by providing prompt, reliable service.
- Advised customers on financing options and warranties available for their purchase.
Host
On the Half Shell
Prairieville, LA
01.2021 - 07.2023
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and take party reservations.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Notified server after seating parties in section to facilitate prompt service.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Server
Rotolos Pizzaria
Millerville, LA
08.2021 - 02.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Dutchtown High School
Geismar, LA05.2020
Skills
- Reliable and trustworthy
- Organized
- Fast learner
- Hard worker
- Team building
- Multitasking
- Active listening
- Prior experience in customer service
Timeline
Assistant Manager
Luxury Auto
01.2024 - 04.2024
Server
Rotolos Pizzaria
08.2021 - 02.2022
Host
On the Half Shell
01.2021 - 07.2023
High School Diploma -
Dutchtown High School